I have a registered full version of zone alarm installed on my computer, along with a nonregisted version of lavasoft's adaware.
I went onto a livejournal site(which ive done before mind you), and suddenly zone alarm flips out, mozilla firefox closes and utorrent opens up. This thing called WinWeb security installs itself onto my computer and is 'claiming' its plagued with viruses-- though the winweb is ironically the virus. I run zone alarm scan while I delete the hidden program files of winweb (it was in a folder of a random skew of digits in my application data folder). Zone alarm picks up 5 things, which are quarinteened and deleted. I go through program files, system32, and my processes to get rid of anything suspicious (after throroughly researching each one to verify this is the right action)
I end up with a list of culprits-- ~.exe started it all and random things like ichat and GetModule30 appear and something in the Microsoft folder called Office6 (I cross check using my moms comp which im on now).
So, I delete the bad .dlls except one that wont delete, even in safe mode done via cmd: Khfutnol.dll
And yes, Ive erased all temp files.
I notice that it (actually windows this time) has notified me that my computer is unsafe because automatic updates were turned off. I try to turn them on. It wont work.
I try to do it manually by going to the website. It wont connect.
I try to update zone alarm, lavasoft, and try to download that SAS program and run this antimalware program and even go to norton--- each time the page is either not displayed or it redirects me to amazon.com or advertisements for nonrelated items or another search page.
Yet, it loads google, my email, etc.
I am desperate. Please tell me there is something I can do to salvage my computer, please....
Oh yeah. I tried system restore too. IT DISABLED THAT TOO.
it will also not allow me to execute mbam which i downloaded onto this computer and transfered to mine via usb.
just attempted the same thing with hijackthis---- same thing. Wont execute and instead opens up firefox with a popup ad.
Thank you in advance, please save my soul.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Pro