I was going about my daily business yesterday when
IE froze. I
then got a message to say Zone Alarm firewall was off and then Windows automatic updates was also turned off. It wasn't me!! AVG then told me I had a trojan horse and it's been causing alot of problems. I did a virus check and it found 3 trojan horses which it shoved in the vault, but it found some this morning, too and I had to click on repair because I got a message about it ruining a system file if I vaulted it. I keep trying to turn automatic updates back on but it won't let me and I can't find any reference to Zone Alarm in the list of programmes, although the folder is in windows explorer. I tried to download a later version of ZA and got the following message.
'Setup is unable to log in to the True Vector service. Install cannot continue without logging into the TVS.
Please use the
service manager to shut down the TVS and then continue with the install'.
I am very worried about the damage this is doing to my pc and way out of my depth. Sometimes when I reboot all my program icons disappear and pressing the start button doesn't do anything. I don't know anything about system files and don't mess with them and I don't
visit dodgy sites or download anything so it's not fair! Is there any hope?!
Operating System:Windows XP Pro
Product Name:ZoneAlarm (Free)