I have an over whelming amount of infected files on my laptop. The anti-virus I was using prior to purchasing ZA wasn't what I was told it was. Then again I should have known better since it was free and no body else I knew ever heard of it.
Anyway... I don't know what to do as far as getting them removed. Some are registry files that have been either added and don't belong, corrupted, infected, ect. Others are in folders that even with the hidden items displayed aren't where the program says they are. (I thought maybe because they were quarantined they might have been moved.)
I have ZA Suite 2009, PC-Tune up, Superanti-spyware, and ZA forcefield. None of these have been able to aid me in getting all of these problems solved.
My computer is running really slow. When I'm searching for ways to fix the problems or get rid of the virus's, random windows pop up for advertisements but not like a pop up... it's like I opened another browser window.
I have tried to activate my windows auto update and even going in manually and doing it something keeps preventing it from turning on so I can't get any of the updates I need for my windows system.
My computer and I are just a mess and in dire need of a caring soul to guide us lol.
I read something about hijackthis but don't know much about it or if it will help any advice or suggestions would be greatly appreciated..
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite