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Thread: alert events

  1. #1
    taye Guest

    Default alert events

    my zone arlam event alerter keeps switching off without me touching it and does not record it in the log files im just want to know how to fix this problem and what it is caused by. thanks taye

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    findley Guest

    Default Re: alert events


    <blockquote><hr>taye wrote:
    my zone arlam event alerter keeps switching off without me touching it and does not record it in the log files im just want to know how to fix this problem and what it is caused by. thanks taye

    Operating System:
    Windows XP Home Edition
    Software Version:
    8.0
    Product Name:
    ZoneAlarm Internet Security Suite

    <hr></blockquote>taye,
    Failure to remember settings and missing features are signs of a corrupted zone alarm database.
    You may be dealing with a corrupt zone alarm database.
    This can be caused by any &quot;unusual&quot; shutdown like a power outage, crash, hard shutdown, or malware.
    Try resetting the zone alarm database and see if that clears the issue.
    To reset the Zone Alarm database do this:
    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot
    Be aware that by resetting the database you will lose all your customizations.
    Also, have you done a recent scan with your zone alarm security suite?
    Findley

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