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Thread: Unpleased with cleaning capability of ZA

  1. #1
    cbichis Guest

    Default Unpleased with cleaning capability of ZA


    I have a Internet Security license.

    I am not happy with cleaning capabilities of ZA.

    Let's tell you about my last problem (such problems were sometime in the past also).

    ZA doesn't clean: Rootkit.Win32.Small.bk

    It's reporting the presence of the virus, is putting in quarantine, but of course virus is appearing on same file again and again. Even after virus been quarantined.

    I am quite unhappy to know my computer is not safe even with ZA installed and running...

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004

    Default Re: Unpleased with cleaning capability of ZA

    Hi!please perform the standard cleaning procedure detailed here:,Fax

    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

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