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Thread: Win32.Trojan.Agent.Avjn.17 and NOD32 Issue

  1. #1
    nnilod Guest

    Default Win32.Trojan.Agent.Avjn.17 and NOD32 Issue

    I am presently using ZA version 8.0.298.000. I ran an anti-spyware scan and Win32.Trojan.Agent.Avjn.17.exe popped up. The file path says that the file is NOD32.exe which is the antivirus program that I use. My first reaction was that it was a false positive, but just to be sure I figured I would ask someone here. So I was wondering if there was any way to check if this is a false positive.

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Charles_B Guest

    Default Re: Win32.Trojan.Agent.Avjn.17 and NOD32 Issue

    First of all, if your using ZoneAlarm Internet Security Suite :

    Just One, Not Two -- Never use two anti-virus products at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel.


    Reporting False positives :

    http://forum.zonelabs.org/zonelabs/b...essage.id=3780

    Also read this link :

    http://forum.zonelabs.org/zonelabs/b...essage.id=3787


    If you have a valid license you can can contact free of charge the ZoneAlarm technical
    support at :

    www.zonealarm.com/tsform


    OR

    Customer Service Live Chat at :

    http://www.zonealarm.com/security/en...ce-support.htm


    Have a nice Day

  3. #3
    nnilod Guest

    Default Re: Win32.Trojan.Agent.Avjn.17 and NOD32 Issue

    Charles,

    If you carefully read my post, you would have noted that I said that I ran a "spyware scan", not an antivirus scan. ZA Internet Security Suite has the option of turning the antivirus on or off and I have turned it off. I merely use ZA for the firewall and antispyware and I use NOD32 as my antivirus program. I have been doing so for a while and I have never had a conflict. I do appreciate the links to customer support and I will see if they can help. Thanks.

  4. #4
    trumpy_hewis Guest

    Default Re: Win32.Trojan.Agent.Avjn.17 and NOD32 Issue

    @nnilod, I also just received this notice & never had problems in the past

    Please post any info you might get in response elsewhere, thanks

    Message Edited by Trumpy_Hewis on 05-28-2009 06:23 PM

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