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Thread: greyed out scan with zone alarm

  1. #1
    magz Guest

    Default greyed out scan with zone alarm

    Ive suddenly noticed a change with my zone alarm feature, when saving a download attachment from an email, before opening it i scan it with zone alarm first, ive noticed i now cant, because it it greyed out? anyone have any ideas why please?

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Antivirus
    Software Version:6.5

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,477

    Default Re: greyed out scan with zone alarm



    Hi,

    Welcome to the Forum!

    Try resetting your database and see if that will fix it. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.
    ZoneAlarm database reset instructions link:

    http://www.nohold.net/noHoldCust25/P...rruptlogs.html

    PLEASE keep me posted on your results, THANKS.

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













  3. Default Re: greyed out scan with zone alarm

    Hi there, thanks for the reply, on coming home from work, turning on the pc, it seems fine again, strange, maybe it needed that start up again. see how long it lasts.

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