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Thread: greyed out scan with zone alarm

  1. #1
    magz Guest

    Default greyed out scan with zone alarm

    Ive suddenly noticed a change with my zone alarm feature, when saving a download attachment from an email, before opening it i scan it with zone alarm first, ive noticed i now cant, because it it greyed out? anyone have any ideas why please?

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Antivirus
    Software Version:6.5

  2. #2
    Join Date
    Apr 2004
    East Coast of Florida - Lightening/Shark Bite Capital of the World

    Default Re: greyed out scan with zone alarm


    Welcome to the Forum!

    Try resetting your database and see if that will fix it. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.
    ZoneAlarm database reset instructions link:

    PLEASE keep me posted on your results, THANKS.


  3. #3
    magz Guest

    Default Re: greyed out scan with zone alarm

    Hi there, thanks for the reply, on coming home from work, turning on the pc, it seems fine again, strange, maybe it needed that start up again. see how long it lasts.

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