I use a remote access service called GoToAssist (part of Citrix) to work with my clients.
They are all XP SP2 users.... and using ZoneAlarm Pro which is my standard recommendation.
it seems there have been some "features" added to ZoneAlarm
that causes a ZA pop-up window to ask for permission about every 10 minutes.
I do not seen it on my screen... but can tell when it happens because
I lose access to their system.
At that point I have to call the person and ask them to check their screen for popups, then click OK...
this happens about every 10 minutes which gets old very quickly.
Anyone having this problem or any solutions?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro