Don't blame Zonealarm. These guys are good at what they do. Somehow they took over Zonealarm and made it look like it was working when it wasn't. It even looked like I was receiving updates everyday. Felt something was wrong so I checked the logs and discovered about a 1000 files not being scanned. It read scan failed after each file.
Another warning sign was when I clicked the more info button on blocked access attempts. It didn't work because it went to a link with a bunch of A's after it. I discovered the truth when I terminated Windows explorer, and went into safe mode. Clicked properties, security, and saw that
Remote Access users
full control permissions
Don't know how they got in. I restarted out of safe mode, and Zone Alarm then said it was out of date for a long time.They probably installed a rootkit somehow. Had all the windows updates and updated ZA everyday. Wish someone could create a way to stop these guys.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite