I upgrade my ZoneAlarm every time a new upgrade is released. I currently have ZoneAlarm Security Suite version 7.0. I recently upgraded my Adobe Reader to version 8.1. I'm not sure why but when I try to view a pdf
file online I'll get a message saying that I can t view it because there is a problem with Adobe Reader. I struggled for days to find out what was wrong thinking it was Adobe itself. After googling the problem I found out that there are a lot of ZoneAlarm users out there that are having the same problem and they
recommended to turn off ZoneAlarm to see if the program would run. I turned it off and tried to view the pdf
files and was able to view them with ZoneAlarm off. As soon as I turned it back on and tried to view the same pdf file I couldn t view it
again. I'm not sure what s causing it. I've turned up all the settings under program control to "allow" for all the Adobe Reader 8.1controls
and the trust level to super yet I still can t view pdf files while ZoneAlarm is running. One person suggested that I run Adobe Reader 8.1 before trying to view the pdf file, I tried it and was able to view them. However I feel that it s a huge inconvenience to have to manually start Adobe Reader 8.1 every time I plan on opening a pdf file. Is there something I could do so that I can view pdf files with ZoneAlarm running without having to manually start Adobe each time?
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite