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Thread: ZA prompts for site asking for "Citibank Mastercard"

  1. #1
    lamarvg Guest

    Default ZA prompts for site asking for "Citibank Mastercard"

    It is common for me to get a ZA alert for an access request from some site
    identified as
    "" for "Citibank Mastercard access". I of course say no, but I am getting tired of the repetitive nature of this thing and want to deny it permanent access. Is there a way I can do this?
    Sorry if this is naive, I did check the ZA for program shut offs but this seems to be a special category.

    Operating System:Windows XP Home Edition
    Software Version:
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    riceorony Guest

    Default Re: ZA prompts for site asking for "Citibank Mastercard"


    Please purge (clear) all remnants of the IE6/7 and firefox's (any browser you use) surfing history/temporary files/cookies/etc.

    Perform a secondary scan using the following:

    1.) Perform a free online scan by visiting b i (connect all the letters). Make sure to use internet explorer in adminstrator mode (right click IE, select Run As Administator, then enter the www.b i link) and follow the prompts as it continues. This will both scan and remove any detected infections (a very good free antivirus/antispyware scan)
    2.) Download the FREE home version of Superantispyware by visiting (, update, and perform a complete scan of your drive
    3.) Download the FREE version of A-squared FREE 3.5 by visiting (, update and perform a deep scan of your drive.
    4.) Download the FREE version of MalwareBytes by visiting ( and downloading the latest version.
    5.) Update ZA-ISS, physically disconnect your computer from the internet, and reboot into SAFE MODE WITH NETWORKING. Load up ZA-ISS and perform a complete scan.

    If the infection is not gone with the above brute force techniques, then i suggest downloading HiJack This! by trend micro and posting your log onto,, or (experts at handling deep-rooted malware)

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