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Thread: ZoneAlarm free flags up

  1. #1
    catmandu Guest

    Default ZoneAlarm free flags up

    Hi there,
    For years I have been using to reduce long website names but today ZA flagged up a warning about the URL being unsafe.
    I deleted it off my PC, cleaned up all
    cookies, etc.
    and, using Internet Explorer,
    to download a fresh version.

    The address was ticked as safe by ZA when the search completed,
    but when I clicked on to the
    the same ZA warning screen appeared again and stopped my access to it.

    The address given for that warning page
    Thinking this could be a false positive I then sent a message about this
    to the address link given
    on the above page.

    It was returned unreceived with the following details:
    The original message was received at Sat, 6 Sep 2008 19:39:42 +0300
    from []

    ----- The following addresses had permanent fatal errors -----

    (reason: 550 5.1.1 &lt;;... User unknown)

    ----- Transcript of session follows -----
    ... while talking to
    &gt;&gt;&gt; DATA
    &lt;&lt;&lt; 550 5.1.1 &lt;;... User unknown
    550 5.1.1 &lt;;... User unknown
    &lt;&lt;&lt; 503 5.0.0 Need RCPT (recipient)
    Not sure what is the problem here but I would be grateful if someone could help me on this.
    I would like to continue with the .com version if it's
    at all possible!
    Thanks in advance for any help or explanation
    given to me.
    Kind regards,Ray

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Apr 2004
    East Coast of Florida - Lightening/Shark Bite Capital of the World

    Default Re: ZoneAlarm free flags up


    Welcome to the Forum!

    PLEASE use the following link to report any False Positives, Thanks.

    See here how to report a possible false positives (under the False Positives Detection heading):

    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday

  3. Default Re: ZoneAlarm free flags up

    Hi SlyFox (Guru),
    Although I
    am a registered
    subscriber to the
    ZA Internet Security Suite software,
    which is still valid, I have nevertheless
    opted to use the ZA free version.
    This version is: 7.0.483.000 and has all current
    A personal choice I admit,
    because of this I cannot fully
    complete the form at your link.
    Thanks for the help anyway; I will now have to use for now.
    Kind regards,Ray

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