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Thread: AVG reports

  1. #11
    lladnar Guest

    Default Re: To all users affected by latest AVG Update - tried that suggestion

    Open up AVG User Interface from the Run Program mouse selector
    Go to Advanced Settings under Tools menu selection
    Go to Resident Shield line
    Go to the Exceptions line underneath that category
    Hit Add path button
    Paste the path C:\Windows\System32\Zonelabs into the GUI window
    Hit the Apply button at the bottom
    Close the AVG User Interface window

  2. #12
    peterpanx Guest

    Default Re: AVG reports

    New update ready download and no more warnings!

  3. #13
    brendand Guest

    Default Re: AVG reports

    <blockquote><hr>whoptbird wrote:
    Found this forum entry for avg http://freeforum.avg.com/read.php?4,151575,backpage=,svIf you are running avg free this is their solution...


    In case AVG Free detects some file on your PC as infected, this file was moved to AVG Virus Vault, and you are sure that this file is correct and clean, it is possible that the detected file is a false alarm. If so, we shall prepare the correction as soon as possible. Unfortunately, false alarms do appear from time to time in every Anti-Virus software.

    To solve the problem, please send us this file for analysis directly from the AVG Free program this way:
    <ul>[*]Open AVG Free User Interface.[*]Choose the &quot;Virus Vault&quot; option from the &quot;History&quot; menu.[*]Select the false positive file (one click) and click on the &quot;Send to analysis&quot; button.[*]Fill in your e-mail address[*]Confirm the dialog[/list]

    This way file will be sent to our virus specialists for analysis and we will inform you about the result.
    <hr></blockquote>
    I've now taken that action. With a bit of luck they'll issue a new update soon.

    Thanks all.

    Brendan

    Message Edited by BrendanD on 10-14-2008 11:28 AM

  4. #14
    nikolaismith Guest

    Default Re: To all users affected by latest AVG Update

    HI
    My name is Reuben and im from Australia and i have the same problem as everyone else can you please help me
    How do i open Resident shield you recommending it to everyone else but im not very good at this so of thing?
    Thanks

  5. #15
    billyellis Guest

    Default Re: To all users affected by latest AVG Update - tried that suggestion


    <blockquote><hr>lladnar wrote:
    Open up AVG User Interface from the Run Program mouse selector
    Go to Advanced Settings under Tools menu selection
    Go to Resident Shield line
    Go to the Exceptions line underneath that category
    Hit Add path button
    Paste the path C:\Windows\System32\Zonelabs into the GUI window
    Hit the Apply button at the bottom
    Close the AVG User Interface window
    <hr></blockquote>


    Doesn't that merely create a safe zone for virus writers to send malware to live with no fear of detection??

  6. #16
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: To all users affected by latest AVG Update - tried that suggestion

    <blockquote><hr>billyellis wrote:

    <blockquote><hr>lladnar wrote:
    Open up AVG User Interface from the Run Program mouse selector
    Go to Advanced Settings under Tools menu selection
    Go to Resident Shield line
    Go to the Exceptions line underneath that category
    Hit Add path button
    Paste the path C:\Windows\System32\Zonelabs into the GUI window
    Hit the Apply button at the bottom
    Close the AVG User Interface window
    <hr></blockquote>


    Doesn't that merely create a safe zone for virus writers to send malware to live with no fear of detection??
    <hr></blockquote>


    Not really.
    First the malware has to be designed specifically for the ZA files. It would not be some generic malware, but it would have to be specially crafted just for the ZA.
    Secondly they would have the pre-knowledge the files are set to be exempt from the antivirus's scanner.
    Third and most important of all, the ZA files are designed to be resistant to malware attacks. The malware may not succeed anyways.
    Fourth, it is only for the short term, until either AVG fixes their definition database or the users give up on AVG and use some other scanner.
    (hint..... I use the Avira AntiVir antivirus.... both freeware and shareware versions are available).

    Fifht and also important, the antivirus will still detect any malware in your windows. It is not neccessarily targeted towards the ZA but usually the malware is targeted to the usual window files and ms applications.

    Oldsod.

    Message Edited by Oldsod on 10-14-2008 11:29 AM
    Best regards.
    oldsod

  7. #17
    salguod_net Guest

    Default Re: AVG reports

    I had the same problem on the 13th. I had to uninstall Zone Alarm. The AVG virus database updates on the 14th (two of them) seem to have fixed it, I was able to reinstall Zone Alarm without issues.

    Weird thing is that neither of my other PCs had the issue.

  8. #18
    capfriend Guest

    Default Re: To all users affected by latest AVG Update - tried that suggestion

    I uninstalled Zone Alarm and reinstalled it. Then I updated AVG, and it worked perfectly.

  9. #19
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: To all users affected by latest AVG Update - tried that suggestion

    Thank you for the updated results.

    Oldsod.
    Best regards.
    oldsod

  10. #20
    sariss Guest

    Default Re: To all users affected by latest AVG Update - tried that suggestion

    I have already done this, and it still hasn't fixed my problem.

    Any other ideas?

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