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Thread: How to REVERSE Permission errors!

  1. #1
    rbillingsley Guest

    Default How to REVERSE Permission errors!

    Help. I accidentally granted ALLOW permission to an IP address trying to use Firefox as a server when I was thinking I was clicking DENY. YES, I clicked the REMEMBER box.

    I went through the Program control, but couldn't find any reference to permissions that were granted with the Firefox programs. So, I removed them from the list.

    How does one reverse a permission once is has been given?

    Thanks,

    Richard..

    Operating System:Windows Vista Home Premium
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Charles_B Guest

    Default Re: How to REVERSE Permission errors!

    Right click ZA icon next to clock and click Help.

    Read the following under :

    Program alerts

    Understanding Program Control

    Setting program options for a specific program

  3. #3
    rbillingsley Guest

    Default Re: How to REVERSE Permission errors!

    I have read these pages before and they are still of no value and do not answer my question.

    What happens when one accidentally gives permanent permission to an outside IP address to use an application as a server?

    How does one identify that IP address again, find it and remove it?

    For example, permission was given to an external IP to access Firefox as a server. If one looks at the Program Controls->->Options there is nothing there. It should have inserted the IP address into that application on the Program Control list. But it didn't. So, what did I give permission to? How do I find it? How do I remove it?

    The help in ZoneAlarm answers none of these questions.

    Does anyone here have any those answers?

    Thank you,

    Richard..

  4. #4
    Charles_B Guest

    Default Re: How to REVERSE Permission errors!

    Under Alerts & Logs\ Log Viewer :

    Look in the Log Viewer.It will show you security events that have been recorded in
    the ZoneAlarm security software log.View details of Log Viewer fields for
    each alert type.

  5. #5
    Charles_B Guest

    Default Re: How to REVERSE Permission errors!

    I just read your first thread about Why is my "Firewall" Log Viewer blank? All the other Alert Types have something in them, except for "Firewall." So looking under Firewall log is out of the question in your case.

    I think the ZA database could be corrupted.Looks like you need more assistance than I have furnished, hopefully one of the Gurus will intercede on behalf of your issue.

    Or contact

    Tech Support at this link :
    www.zonelabs.com/tsform

  6. #6
    Charles_B Guest

    Default Re: How to REVERSE Permission errors!

    You might try resetting your data.If you do, don't restore your old settings.


    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

  7. #7
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: How to REVERSE Permission errors!


    <blockquote><hr>Charles_B wrote:
    You might try resetting your data.If you do, don't restore your old settings.


    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot
    <hr></blockquote>


    I keep seeing posters with the logging issue - blank fields.
    Seems to be a bug in the za version - hopefully the latest or next version remedies this bug - and it seems to be apparent in the v8's.

    The actual packet filter log is found in the WINDOWS\Internet Logs folder... so the previous connection events are there to be seen (as would your router if it is set to log all connections and blocked events):

    http://zonealarm.donhoover.net/logfile.html


    The advice given by Charles_B is sound - it is the same advice you would get from myself or from others.
    But if there are other security applications/programs installed on the desktop, these could be interferring with either the networking connections or with the normal performance of the ZA.
    Often, but not always, other security provide can cause issues with conflicts.

    Oldsod.
    Best regards.
    oldsod

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