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Thread: Heard of "My Vault" Warning

  1. #1
    mailbox Guest

    Default Heard of "My Vault" Warning

    New warning "Unable to load My Vault"

    This landed on my desktop for the first time this afternoon. I have not even clicked on the Red X. When I right-click on the ZA Security Suite icon, nothing happens. When I double click on the icon, the ZA window pops up but the new warning prevents it from finishing the view and showing the status.

    I have picked version 8.0 below because I am fairly sure I have the latest version, but the My Vault warning won't allow me to access the ZA window info.

    Thanks

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Heard of "My Vault" Warning

    Hi!sounds like your ZA settings got corrupted. Have you tried to reset them?This way:1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after rebootCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    clint_c Guest

    Default Re: Heard of "My Vault" Warning

    The instructions listed here did not work and my system, which had started encountering this problem, continued to not only block all internet access but could not be shut down had to be removed. Installation of version 8.0.400.020 seems to have solved the problem.

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