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Thread: I enter this mess in Identity but I think belongs here, Two IP address

  1. #1
    neofito Guest

    Default I enter this mess in Identity but I think belongs here, Two IP address

    Hi.

    Mi son was checking his emails and he click in a link that apparently opens the door for a hacker or something. According with him the cursor start to behave erratically and not responsive.

    I run Superanty Spireware and other programs for Spy and Adware, with no result.

    I run an Intrusion Test from the internet and it found TWO IP address instead one. Found my IP address and this one 192.168.1.1.
    When I go to ZA in Zones only shows this IP address instead of mine.
    It reads in zones New Network 192.168.1.0/255.255.255.0DHCP 192.168.1.1DNS 192.168.1.1
    How is this possible and hopw can I check if I am correct and someone hack my system?

    Any help or advice? Does this person have already my complete system information?


    Operating System:
    Windows XP Home Edition
    Software Version:
    8.0
    Product Name:
    ZoneAlarm Pro


    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm ForceField

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: I enter this mess in Identity but I think belongs here, Two IP address

    Hi!first you should specify which version of ZA are you using. Since I see ForceField and ZAPRO listed. Are you running any antivirus?Right click the ZA icon near the clock --> About --> copy to clipboard --> paste it here
    <BLOCKQUOTE><HR>Neofito wrote:
    I run an Intrusion Test from the internet and it found TWO IP address instead one. Found my IP address and this one 192.168.1.1.When I go to ZA in Zones only shows this IP address instead of mine.It reads in zones New Network 192.168.1.0/255.255.255.0DHCP 192.168.1.1DNS 192.168.1.1How is this possible and hopw can I check if I am correct and someone hack my system?
    <HR></BLOCKQUOTE>Those addresses are yours, they are internal and generated by your router. Its normal that they are in the ZA zone. DNS and DHCP (=your router IP) should be set to "trusted"Not clear if you are running an antivirus, if not you should urgently buyone!See the link below on how to check for malware, perform all steps.http://forum.zonelabs.org/zonelabs/b....id=3787#M3787Be sure to update your XP up to the latestSP (SP3) and security patch.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    neofito Guest

    Default Re: I enter this mess in Identity but I think belongs here, Two IP address

    Thanks; this is th info you ask;ZoneAlarm Pro version:8.0.298.000
    TrueVector version:8.0.298.000
    Driver version:8.0.298.000
    Anti-spyware engine version:5.0.209.0Anti-spyware signature DAT file version:01.200907.6225
    Also I have Zome Alarm Forcefield, Version 1.3153.0, but I can not righ click an copy.

  4. #4
    neofito Guest

    Default Re: I enter this mess in Identity but I think belongs here, Two IP address

    Sorry I forget to enter the Antivirus, I have
    **bleep** Version 4.8 Home edition

  5. #5
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: I enter this mess in Identity but I think belongs here, Two IP address

    Hi!well... then you should be OK.Try to run cure-it antivirus:http://www.freedrweb.com/Also run MBAM and A2(always update them before scanning).Also consider in the future to update your system with a good package such as ZA Extreme.Of course, you need to remove ForceField/ZA PRO and A vast before. ZA Extreme is a package with everything integrated.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    neofito Guest

    Default Re: I enter this mess in Identity but I think belongs here, Two IP address

    Thanks I will do this and let you know.

  7. #7
    neofito Guest

    Default Re: I enter this mess in Identity but I think belongs here, Two IP address

    I have some doubts here, sorry for my ignorance, but accordenly with the web sites that you mentioned freedrweb is an ativirus, also A2 is an ativirus too.I already have **bleep** antivirus and it is my understanding that I am not supposed to run two antivirus or two firewall in tha computer.Please, advice.
    Again thanks

  8. #8
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: I enter this mess in Identity but I think belongs here, Two IP address

    Hi!MBAM, Dr.Web Cure itand A2are not 'on access' tools but only 'on demand'.You can remove them after if you are afraid of conlficts.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  9. #9
    neofito Guest

    Default Re: I enter this mess in Identity but I think belongs here, Two IP address

    Still no explanation why ZA shows another IP address instead mine. Still showed 192.168.1.1

  10. #10
    neofito Guest

    Default Re: I enter this mess in Identity but I think belongs here, Two IP address

    I cant download Dr.Web Cure it
    and A2, For some reason it do not dowmload.
    I already have MBAM installed and I ran it, nothing detected.

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