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Thread: Configuration Problems with Xbox 360

  1. #1
    maira Guest

    Default Configuration Problems with Xbox 360

    Hi all! First, a description of my circumstances.

    My computer is in my room, which sadly has no internet wires running to it. However, since I dwell in a tech-savvy household, I hooked my PC up to the internet by purchasing a wireless card. I would have followed this same method to obtain internet for my 360, but well - at 100$ a pop for Microsoft brand connectors, I don't really need/want wireless on my 360.

    Up until a few days ago, I had my Xbox 360 hooked up to Xbox Live via an ethernet cable connecting it to my wireless-enabled PC. I figured out how to tell my computer to allow the 360 to access Xbox Live, and all was well in Maira-Land. However, a bout with some nasty viruses lead to my downloading ZoneAlarm. Now, I love the program to bits, but when it doesn't allow my 360 to connect so I can play Shadowrun, well, I find myself looking at firewall dating websites.

    My question is, does anyone know how to beat ZoneAlarm into submission so it will allow me to use Xbox Live on my 360? I have ZoneAlarm version 7.0.337.000, the free one you can download anywhere. I've already tried to add my 360's IP address to the trusted zone, but that won't work. For anyone familiar with the console, it gets past the IP Address Confirmation part in the network test, but can't find the DNS server.

    Thanks for you time!
    Maira

  2. #2
    naivemelody Guest

    Default Re: Configuration Problems with Xbox 360

    Read thru this - http://forums.zonelabs.com/zonelabs/...id=8883#M48684
    .<hr>Have you tried to do this and see if it helps?
    Are the DNS and DHCP servers listed as Trusted in the Zones of the Firewall? Like this?


    Make sure your DNS and DHCP server IP's are in your Firewall's Trusted zone. Finding DNS and DCHP servers, etc

    1. Go to Run and type in command and hit 'ok', and in the command then type in ipconfig /all then press the enter key. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side. Make sure there is a space between the ipconfig and the /all, and the font is the same (no capitals).
    2. In ZA on your machine on the Firewall, open the Zones tab, click Add and then select IP Address. Make sure the Zone is set to Trusted. Add the DNS IP(s) .
    3. Click OK and Apply. Then do the same for the DHCP server.
    4. The localhost (127.0.0.1) must be listed as Trusted.
    5. The Generic Host Process (svchost.exe) as seen in the Zone Alarm's Program's list must have server rights for the Trusted Zone.
    Plus it must have both Trusted and Internet Access.

    Extra help is found at Guru Hoov site for the DNS/DHCP. &lt;&lt;&lt; click on link<hr>http://forums.zonelabs.org/zonelabs/...message.id=145<hr>Thanks to HerrSchwarz for the following...
    http://forums.zonelabs.org/zonelabs/...ssage.id=76448<hr>&quot;If you are like me and have an Xbox 360 linked through your computer's ethernet card, it can be frustrating to get ZA to let you on Xbox Live.
    After hours of pouring through the knowlege base here and at Xbox.com, I figured out how to do it.

    Here are detailed instructions.
    I suggest that you read all the way through them before you start.

    Then
    follow them step-by-step, so you do not miss anything.


    Step One:First you need to gather your information (make sure you write this stuff down and label it correctly):
    - go to your start menu and click on run
    - in the box that pops up type cmd or command and press enter
    - in the dos window that pops up type ipconfig /all (it is important that you put a space before /all)
    - ipconfig will list the network info for each network connection you have made
    - under your internet connection there should be 2 DNS server IP addresses, write these down
    (if there is only 1 address then you will need to contact your ISP to get the correct addresses, because the single address will be your router/gateway)
    - there will also be a default gateway address
    (this will be your dhcp)
    - once you have the
    three addresses type exit in the dos window and hit enter (this closes the window)
    - now you need to go to your network connections and right-click on the local area network/ethernet connection and pick properties (under the general tab, in the property window, there will be a list of clients and protocols)
    - select TCP/IP and click properties button
    - write down the IP address and subnet mask that are shown in the box that pops up
    Step Two:Setting up your Xbox 360
    - go to the settings blade in the dashboard and select network settings
    - then select edit settings
    - select ip settings and set it to manual
    - The first option will be for an IP address, this is the address of your Xbox.
    You will have to create an address.
    To do this you will use the first 3 octets (xxx.xxx.xxx.) of the IP address that you found in the local area connection properties, and add a number as the last octet.
    This number has to be between 2 and 99, because 1 is used by your ethernet card.
    Make sure you write down the IP you use and label as your Xbox.
    - next put in the subnet mask you found under local area connection properties
    - then add your local area connection IP as your gateway
    - now set up the dns settings the same way by useing the DNS addresses you got from ipconfig (or your ISP provider)
    Step Three:Set up ZA Free
    (almost home)
    -
    go to the Firewall section of ZA and click on the Zones tab
    -
    at the bottom of the screen, click the add&gt;&gt; button and select IP address
    - On the box that comes up select trusted for the zone and put in the addresses you have gathered and a description.
    The description should be something that will make you remember why the address is there.
    You will need to put in one address for each of these items:
    the Xbox static IP you assigned, the two DNS addresses,
    and the default gateway address
    - Now there are three more addresses that must be put in that were not collected during the rest of the setup.
    These addresses are for the local host (127.0.0.1) and Xbox live (8.6.176.15
    and
    65.59.234.163).

    Put these addresses in like you did for the last ones.
    - now that you have all your addresses added, click on the main tab at the top of the screen and change your Internet Zone Security to medium
    Now you can reboot your Xbox and sign into Xbox Live.

    If you test the connection it will probably fail at the MTU check, but don't worry you can sign in anyway.



    If there are any questions about these instructions, please post to this thread.
    That way I will see your post and try to clarify.
    Good luck, and maybe I will knife you in CoD4
    sometime.


    Operating System:

    Software Version:
    7.0
    Product Name:
    ZoneAlarm (Free)&quot;<hr>NaiveMelody NYC 3-5-08 - Connected - Stereo MC's

    Message Edited by NaiveMelody on 03-05-2008 08:43 PM

  3. #3
    bgoldsm Guest

    Default Re: Configuration Problems with Xbox 360


    <blockquote><hr>NaiveMelody wrote:
    Read thru this - http://forums.zonelabs.com/zonelabs/...id=8883#M48684 .<hr>Have you tried to do this and see if it helps?
    Are the DNS and DHCP servers listed as Trusted in the Zones of the Firewall? Like this?


    Make sure your DNS and DHCP server IP's are in your Firewall's Trusted zone. Finding DNS and DCHP servers, etc

    1. Go to Run and type in command and hit 'ok', and in the command then type in ipconfig /all then press the enter key. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side. Make sure there is a space between the ipconfig and the /all, and the font is the same (no capitals).
    2. In ZA on your machine on the Firewall, open the Zones tab, click Add and then select IP Address. Make sure the Zone is set to Trusted. Add the DNS IP(s) .
    3. Click OK and Apply. Then do the same for the DHCP server.
    4. The localhost (127.0.0.1) must be listed as Trusted.
    5. The Generic Host Process (svchost.exe) as seen in the Zone Alarm's Program's list must have server rights for the Trusted Zone.
    Plus it must have both Trusted and Internet Access.

    Extra help is found at Guru Hoov site for the DNS/DHCP. click on link<hr>http://forums.zonelabs.org/zonelabs/...message.id=145<hr>
    <hr></blockquote>

    <blockquote><hr>NaiveMelody wrote:
    Read thru this - http://forums.zonelabs.com/zonelabs/...id=8883#M48684 .<hr>Have you tried to do this and see if it helps?
    Are the DNS and DHCP servers listed as Trusted in the Zones of the Firewall? Like this?


    Make sure your DNS and DHCP server IP's are in your Firewall's Trusted zone. Finding DNS and DCHP servers, etc

    1. Go to Run and type in command and hit 'ok', and in the command then type in ipconfig /all then press the enter key. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side. Make sure there is a space between the ipconfig and the /all, and the font is the same (no capitals).
    2. In ZA on your machine on the Firewall, open the Zones tab, click Add and then select IP Address. Make sure the Zone is set to Trusted. Add the DNS IP(s) .
    3. Click OK and Apply. Then do the same for the DHCP server.
    4. The localhost (127.0.0.1) must be listed as Trusted.
    5. The Generic Host Process (svchost.exe) as seen in the Zone Alarm's Program's list must have server rights for the Trusted Zone.
    Plus it must have both Trusted and Internet Access.

    Extra help is found at Guru Hoov site for the DNS/DHCP. click on link<hr>http://forums.zonelabs.org/zonelabs/...message.id=145<hr>
    <hr></blockquote>

    <blockquote><hr>NaiveMelody wrote:
    Read thru this - http://forums.zonelabs.com/zonelabs/...id=8883#M48684 .<hr>Have you tried to do this and see if it helps?
    Are the DNS and DHCP servers listed as Trusted in the Zones of the Firewall? Like this?


    Make sure your DNS and DHCP server IP's are in your Firewall's Trusted zone. Finding DNS and DCHP servers, etc

    1. Go to Run and type in command and hit 'ok', and in the command then type in ipconfig /all then press the enter key. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side. Make sure there is a space between the ipconfig and the /all, and the font is the same (no capitals).
    2. In ZA on your machine on the Firewall, open the Zones tab, click Add and then select IP Address. Make sure the Zone is set to Trusted. Add the DNS IP(s) .
    3. Click OK and Apply. Then do the same for the DHCP server.
    4. The localhost (127.0.0.1) must be listed as Trusted.
    5. The Generic Host Process (svchost.exe) as seen in the Zone Alarm's Program's list must have server rights for the Trusted Zone.
    Plus it must have both Trusted and Internet Access.

    Extra help is found at Guru Hoov site for the DNS/DHCP. click on link<hr>http://forums.zonelabs.org/zonelabs/...message.id=145<hr>
    <hr></blockquote>

    <blockquote><hr>NaiveMelody wrote:
    Read thru this - http://forums.zonelabs.com/zonelabs/...id=8883#M48684 .<hr>Have you tried to do this and see if it helps?
    Are the DNS and DHCP servers listed as Trusted in the Zones of the Firewall? Like this?


    Make sure your DNS and DHCP server IP's are in your Firewall's Trusted zone. Finding DNS and DCHP servers, etc

    1. Go to Run and type in command and hit 'ok', and in the command then type in ipconfig /all then press the enter key. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side. Make sure there is a space between the ipconfig and the /all, and the font is the same (no capitals).
    2. In ZA on your machine on the Firewall, open the Zones tab, click Add and then select IP Address. Make sure the Zone is set to Trusted. Add the DNS IP(s) .
    3. Click OK and Apply. Then do the same for the DHCP server.
    4. The localhost (127.0.0.1) must be listed as Trusted.
    5. The Generic Host Process (svchost.exe) as seen in the Zone Alarm's Program's list must have server rights for the Trusted Zone.
    Plus it must have both Trusted and Internet Access.

    Extra help is found at Guru Hoov site for the DNS/DHCP. click on link<hr>http://forums.zonelabs.org/zonelabs/...message.id=145<hr>
    <hr></blockquote>
    Hi,

    Does this mean you need to add not only the DNS/DHCP as a trusted IP address but also the IP of the xbox360?

    Thank - Brad

  4. #4
    bgoldsm Guest

    Default Re: Configuration Problems with Xbox 360

    Sorry about that issue of repeating the original in the previous post...anyway, here is another issue i'm having setting up xbox360 with za.

    If you go to http://support.microsoft.com/kb/911728, it describes the various programs you need to have defined and I'm assuming open in ZA. Well, my issue is every time i go to program control &gt;&gt; Programs &gt;&gt; Add &gt;&gt; (then search for example, ehexthost.exe) and will add. Nothing shows up in my program list. It's done this many time to me. HELP!!!! Can't add programs to Program control!

    How do i allow for the following: (if the above 'add' doesn't work)

    Program/File Name Port Direction
    Ehshell.exe TCP5555 Incoming
    Ehshell.exe UDP 7777 Incoming
    Mcrdsvc.exe UDP3776 Incoming
    Svchost.exe UDP 1900 Incoming
    Svchost.exe TCP 3390 Incoming
    Mcxnettw.exe Random Outgoing
    Mcrmgr.exe TCP3932 Outgoing
    Ehexthost.exe Random Outgoing

    Please don't provide a link...paste the solution here! Some pages expire and end up being worthless to the community.

    THANK YOU VERY MUCH!!!

  5. #5
    naivemelody Guest

    Default Re: Configuration Problems with Xbox 360

    Thanks to HerrSchwarz for the following...
    http://forums.zonelabs.org/zonelabs/...ssage.id=76448<hr>&quot;If you are like me and have an Xbox 360 linked through your computer's ethernet card, it can be frustrating to get ZA to let you on Xbox Live.
    After hours of pouring through the knowlege base here and at Xbox.com, I figured out how to do it.

    Here are detailed instructions.
    I suggest that you read all the way through them before you start.

    Then
    follow them step-by-step, so you do not miss anything.


    Step One:First you need to gather your information (make sure you write this stuff down and label it correctly):
    - go to your start menu and click on run
    - in the box that pops up type cmd or command and press enter
    - in the dos window that pops up type ipconfig /all (it is important that you put a space before /all)
    - ipconfig will list the network info for each network connection you have made
    - under your internet connection there should be 2 DNS server IP addresses, write these down
    (if there is only 1 address then you will need to contact your ISP to get the correct addresses, because the single address will be your router/gateway)
    - there will also be a default gateway address
    (this will be your dhcp)
    - once you have the
    three addresses type exit in the dos window and hit enter (this closes the window)
    - now you need to go to your network connections and right-click on the local area network/ethernet connection and pick properties (under the general tab, in the property window, there will be a list of clients and protocols)
    - select TCP/IP and click properties button
    - write down the IP address and subnet mask that are shown in the box that pops up
    Step Two:Setting up your Xbox 360
    - go to the settings blade in the dashboard and select network settings
    - then select edit settings
    - select ip settings and set it to manual
    - The first option will be for an IP address, this is the address of your Xbox.
    You will have to create an address.
    To do this you will use the first 3 octets (xxx.xxx.xxx.) of the IP address that you found in the local area connection properties, and add a number as the last octet.
    This number has to be between 2 and 99, because 1 is used by your ethernet card.
    Make sure you write down the IP you use and label as your Xbox.
    - next put in the subnet mask you found under local area connection properties
    - then add your local area connection IP as your gateway
    - now set up the dns settings the same way by useing the DNS addresses you got from ipconfig (or your ISP provider)
    Step Three:Set up ZA Free
    (almost home)
    -
    go to the Firewall section of ZA and click on the Zones tab
    -
    at the bottom of the screen, click the add&gt;&gt; button and select IP address
    - On the box that comes up select trusted for the zone and put in the addresses you have gathered and a description.
    The description should be something that will make you remember why the address is there.
    You will need to put in one address for each of these items:
    the Xbox static IP you assigned, the two DNS addresses,
    and the default gateway address
    - Now there are three more addresses that must be put in that were not collected during the rest of the setup.
    These addresses are for the local host (127.0.0.1) and Xbox live (8.6.176.15
    and
    65.59.234.163).

    Put these addresses in like you did for the last ones.
    - now that you have all your addresses added, click on the main tab at the top of the screen and change your Internet Zone Security to medium
    Now you can reboot your Xbox and sign into Xbox Live.

    If you test the connection it will probably fail at the MTU check, but don't worry you can sign in anyway.



    If there are any questions about these instructions, please post to this thread.
    That way I will see your post and try to clarify.
    Good luck, and maybe I will knife you in CoD4
    sometime.


    Operating System:

    Software Version:
    7.0
    Product Name:
    ZoneAlarm (Free)&quot;<hr>NaiveMelody NYC 3-5-08 - Connected - Stereo MC's

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