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Thread: Can't send e-mails

  1. #1
    lidaker Guest

    Default Can't send e-mails

    Hi,
    I upgraded my Zone Alarm firewall (trial version) to Zone Alarm Internet Security the other day. Now I can't receive any e-mails (Outlook Express) any longer. When I shut down the program, it works fine.
    Why is this?
    Best regards,
    Oskar

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Can't send e-mails

    Hi!which version of ZASS? Is it 7.0.362.000? If yes, go to the advance options of the ZA antivirus/antispyware tab and disable the e-mail scanning feature.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    lidaker Guest

    Default Re: Can't send e-mails

    Thanks. Works fine now.
    Oskar

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Can't send e-mails

    You welcome!Gald to hear it worked.A bug fix release its at beta stage now... if everything goes well and no major problems are found it should be released soon.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    aaugusto Guest

    Default Re: Can't send e-mails


    <blockquote><hr>fax wrote:
    You welcome!
    Gald to hear it worked.

    A bug fix release its at beta stage now... if everything goes well and no major problems are found it should be released soon.

    Cheers,
    Fax
    <hr></blockquote>

    <blockquote><hr>fax wrote:
    You welcome!
    Gald to hear it worked.

    A bug fix release its at beta stage now... if everything goes well and no major problems are found it should be released soon.

    Cheers,
    Fax
    <hr></blockquote>
    Well I am following your piece of advice and awaiting for the new release since to have a previous scanning to the mail is very much recommended.

    Many thanks,

    Alfredo Augusto Cruz
    Rio de Janeiro Brazil

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Can't send e-mails


    <BLOCKQUOTE><HR>aaugusto wrote:

    Well I am following your piece of advice and awaiting for the new release since to have a previous scanning to the mail is very much recommended.

    Many thanks,

    Alfredo Augusto Cruz
    Rio de Janeiro Brazil
    <HR></BLOCKQUOTE>



    Hi!Next version will have that option disabled, ZA will need to wait for a bug fix driver from Kaspersky. You will be still perfectly protected since AV will check e-mails "on access".Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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