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Thread: VPN Connection - MS Error 800

  1. #1
    clewaniak Guest

    Default VPN Connection - MS Error 800

    I have tried all the suggestions posted, but I cannot get the VPN connection to the office to connect.
    Getting Microsoft error ERROR 800.- using MS VPN connection- have a cable modem- added the VPN IP to the trusted zone- added the loopback IP 127.0.0.1 to the trusted zone
    Afraid to turn off zone alarm and try as I have been hit when zone alarm is not on.any suggestions?

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
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    Default Re: VPN Connection - MS Error 800

    Hi!Which suggestion posted?The most commonissue is installing ZA when VPN is installed...You need to remove VPN and install ZA then install VPN software...You may want to contact ZA technical support at: www.zonelabs.com/tsform Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    clewaniak Guest

    Default Re: VPN Connection - MS Error 800

    - there is no VPN client installation.
    I'm using windows VPN connection.
    - there are numerous threads that indicated your suggestion, but there is no install of a client.- i also found references to 'opening tcp port 1723' and 'ip protocol 47 (GRE)', which I have no idea if that is for the zone alarm software on my PC.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: VPN Connection - MS Error 800

    Hi!sorry to hear you have still problems... unless other users here have more clever ideas I would directlycontact ZA technicalsupport to get further assistance...www.zonelabs.com/tsform Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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