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Thread: ZA automatic update frequency - now doing it every hour!

  1. #1
    mazorj Guest

    Default ZA automatic update frequency - now doing it every hour!

    Recently, ZA started checking for, and downloading antivirus dates every hour, on the hour!
    According to what I've read, that should happen only once a day, and that's what it used to do.
    I don't want to turn off the auto updates, but having that thing pop up every hour is extremely annoying.
    1. How can I check to see if it actually is writing/storing a new update file?
    What filenames and folders should I check?
    2. Anyone know how to fix this?


    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Antivirus

  2. #2
    Join Date
    Nov 2004
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    localhost
    Posts
    17,287

    Default Re: ZA automatic update frequency - now doing it every hour!

    Hi!its normal and by deisgn that ZA AV 7 updates every hour.This is the new antivirus engine by Kaspersky that release definitions for new malware every hour or so.You should not get any pop-up message unless you have activated the corresponding option under the Alerts & Logs tab --> Advanced --> Alert Event tabCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    spires Guest

    Default Re: ZA automatic update frequency - now doing it every hour!

    <blockquote><hr>fax wrote:
    Hi!
    its normal and by deisgn that ZA AV 7 updates every hour.
    This is the new antivirus engine by Kaspersky that release definitions for new malware every hour or so.
    ...
    Fax
    <hr></blockquote>


    Started happening to me recently. Problem is, the update sits grinding away, hogging the UI for up to 45 MINUTES OF EVERY HOUR!

    I turned off automatic updates in Overview | Preferences, but it kept on updating anyway.

    I have only just discovered more update-automatically settings hidden under Virus | Advanced. Maybe these will finally stop it. I just do not understand what the hangup is. Ive got a decent DSL connection!

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: ZA automatic update frequency - now doing it every hour!

    Hi!your issue is different from OPpostand might be related to antispyware updates.Please contact ZA technical support and report about the problem (www.zonelabs.com/tsform)Cheers,Fax

    Message Edited by fax on 09-19-2007 09:41 AM

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    forum_moderator Guest

    Default Re: ZA automatic update frequency - now doing it every hour!

    We have a new beta that was released today which might help your problem.

    AV and AS updates happen hourly. We not how an option in the current beta so you can choose the frequency of AV/AS updates now.

    The beta is located at - www.zonelabs.com/beta

    Let us know if it has help your issues or not.

    Forum Moderator

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