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Thread: Z/A blocks traffic when using a T-1 line

  1. #1
    cathy_ Guest

    Default Z/A blocks traffic when using a T-1 line

    Hello Group, Been using Z/A-free (7.0.337.000) for several months on dial-up and had no issues. Now I am on T-1, it blocks all traffic after the computer sits idle for a couple of hours. I either have to turn Z/A off or reboot the computer regardless that the internet lock is turned off or on. Anyone with a similar trouble, better yet a cure? Thanks.

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Z/A blocks traffic when using a T-1 line

    Hi!try to add your DNS and DHCP to the firewall trusted zone. BUT before check that"Trusted Zone" isset to MEDIUM. "Internet Zone" isset to HIGH (firewall tab). This might be your problemSee below how to determine your DNS and DHCP addresses and how to add them to the trusted zonehttp://zonealarm.donhoover.net/dnsdhcp.htmlhttp://zonealarm.donhoover.net/adding.htmlhttp://zonealarm.donhoover.net/trustedzonecontents.htmlCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    cathy_ Guest

    Default Re: Z/A blocks traffic when using a T-1 line

    Took your info and ran with it. Worked perfectly. Thanks Fax

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: Z/A blocks traffic when using a T-1 line

    You're welcome!Glad to hear the problem is gone...Thank you indeed for reporting back.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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