Hello, I would very much appreciate your help. I am thinking of downloading a programme entitled Real VNC Viewer, to enable me to access my Grandsons PC when he requires the very limited help I can give him, due to the fact that I am relatively new to Computers. In order for me to use Real VNC Viewer, I have been told I need to 'add a port in the exceptions tab' of my Firewall and give it a name. I would be forever in your debt if you could help me with step by step instructions on how to do it. Please help. shatin

Operating System:Windows XP Home Edition
Software Version:
Product Name:ZoneAlarm (Free)