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Thread: Certain Sites get blocked

  1. #1
    wbs Guest

    Default Certain Sites get blocked

    Every now and then, certain websites are blocked by ZA.
    I check my "zones" to make sure the addressess aren't being blocked; then I go through and remove the additions since last I visited the site; and still no luck.
    Occasionally if I make the host site
    a trusted host site, it will work but only occasionally (10%).
    I realized this was happening again recently.
    Sites are blocked and I get the immediate "Cannot Diplay Webpage" instead of the waiting around for the search to give up.
    Every few weeks this begins to happen to some websites that I visit.
    Last night, I went to update the anti-virus and anti-spyware but could not connect until I made upd.zonealarm.com a trusted site.
    What causes this to happen?
    None of my additions to blocked zones are causing it and I have not changed any settings.
    It seems to me that it may be a glitch somewhere in the program.
    I would hate to uninstal and then reinstall the program (again), restoring it to its current setings.
    That seems to be the only fix in the past.
    What is going on?
    Is there something I am missing?

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Apr 2004
    Location
    East Coast of Florida - Lightening/Shark Bite Capital of the World
    Posts
    2,446

    Default Re: Certain Sites get blocked



    Hi,

    Welcome to the Forum!

    PLEASE try the following, as it will bring back your firewall to the original settings.

    Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode.

    2. Navigate to the c:\windows\internet logs folder.

    3. Delete the backup.rdb and iamdb.rdb files in the folder.

    4.Then empty the Recycle Bin.

    5. Reboot into the normal mode.

    How Do I Boot Into Safe Mode?

    http://www.laplink.com/support/kb/article.asp?ID=102

    PLEASE keep me posted on your results, THANKS.

    SlyFox
    "Politeness costs nothing and gains everything".

    Click here for ZA Support

    Avail. 24x7 - Excl. Holiday













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