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Thread: again with vsmon.exe and scanningprocess.exe

  1. #1
    robbyf Guest

    Default again with vsmon.exe and scanningprocess.exe

    Here is my software from ZA:
    ZoneAlarm Security Suite version:
    TrueVector version:
    Driver version:
    Anti-virus engine version:3
    Anti-spyware engine version:
    Anti-spyware signature DAT file version:01.200801.3235
    AntiSpam version:
    I am running Windows Vista (Business version) with the latest updatesI have 2 GIG of RAMAMD 64 Athlon ProcessorRunning Outlook 2003 SP3
    Ok...I feel that I might have made a mistake by not reviewing all the posts before purchasing ZA and probably would not have been a customer if I did some reading but unfortunately, here I am wishing I could get a refund. ZA of course crashes my computer on a regular bases.
    I see that vsmon.exe and ScanningProcess.exe consumes all of my system resources and eventually crashes my system.
    I do have ZA-AV configured to run, I do have updates to run automatically, and I do have ZA-anti-spam running.
    I figured these are the reasons why I bought the software so why not have them running and doing what they claim to do.
    My question is - is there a fix for this problem besides disabling all the ZA features and uninstalling the product and using another vendor?
    I would assume that ZA would have a QA process before releasing their software.
    It is hard to imagine that this passed QA.
    Before I installed ZA, I had no problems.
    Any feasible help is appreciated.

    Operating System:Windows Vista Business
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004

    Default Re: again with vsmon.exe and scanningprocess.exe

    Hi!please update to the latest version (and choose clean install).,Fax

    Click here for ZA Support
    Monday-Saturday 24x6 Pacific time
    Closed Sundays and Holidays

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