Results 1 to 2 of 2

Thread: again with vsmon.exe and scanningprocess.exe

  1. #1
    robbyf Guest

    Default again with vsmon.exe and scanningprocess.exe

    Here is my software from ZA:
    ZoneAlarm Security Suite version:7.1.078.000
    TrueVector version:7.1.078.000
    Driver version:7.1.078.000
    Anti-virus engine version:3
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200801.3235
    AntiSpam version:5.0.0.8843
    I am running Windows Vista (Business version) with the latest updatesI have 2 GIG of RAMAMD 64 Athlon ProcessorRunning Outlook 2003 SP3
    Ok...I feel that I might have made a mistake by not reviewing all the posts before purchasing ZA and probably would not have been a customer if I did some reading but unfortunately, here I am wishing I could get a refund.
    Anyway...my ZA of course crashes my computer on a regular bases.
    I see that vsmon.exe and ScanningProcess.exe consumes all of my system resources and eventually crashes my system.
    I do have ZA-AV configured to run, I do have updates to run automatically, and I do have ZA-anti-spam running.
    I figured these are the reasons why I bought the software so why not have them running and doing what they claim to do.
    My question is - is there a fix for this problem besides disabling all the ZA features and uninstalling the product and using another vendor?
    I would assume that ZA would have a QA process before releasing their software.
    It is hard to imagine that this passed QA.
    Before I installed ZA, I had no problems.
    Any feasible help is appreciated.

    Operating System:Windows Vista Business
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: again with vsmon.exe and scanningprocess.exe

    Hi!please update to the latest version (and choose clean install).http://download.zonelabs.com/bin/fre...ory_vista.htmlCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •