Results 1 to 7 of 7

Thread: Firefox update won't work with my new ZA security suite.

  1. #1
    mkluiber Guest

    Default Firefox update won't work with my new ZA security suite.

    When firefox downloaded the new 2.0.0.12 update it looks like ZA knocked it off.
    I have tried a couple of things like
    uninstalled both ZA and FF. No luck. Deleting the databases in the internet logs that were referenced in the FF release notes, IADB/ RDB
    but they won't delete (says they are in use).
    When I look at the program control it has the wrong version of Firefox listed but not sure how that is since it was uninstalled.
    Anyway, looking for help as I really like working with FF vs IE.
    Thanks



    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Firefox update won't work with my new ZA security suite.


    <blockquote><hr>mkluiber wrote:
    When firefox downloaded the new 2.0.0.12 update it looks like ZA knocked it off.
    I have tried a couple of things like
    uninstalled both ZA and FF. No luck. Deleting the databases in the internet logs that were referenced in the FF release notes, IADB/ RDB
    but they won't delete (says they are in use).
    When I look at the program control it has the wrong version of Firefox listed but not sure how that is since it was uninstalled.
    Anyway, looking for help as I really like working with FF vs IE.
    Thanks



    Operating System:
    Windows XP Home Edition
    Software Version:
    7.0
    Product Name:
    ZoneAlarm Internet Security Suite

    <hr></blockquote>
    Open the ZA and delete/remove all Firefox entries in the ZA Program listing. Close the ZA and reboot. Then open the Firefox and the ZA will have a new alert concerning the Firefox and asking for the various localhost, dns and internet accesses.

    If that fails, then open the ZA and right click the Firefox items in the Program listing and select the Options. Uncheck the "Authenticate components" (hash sums checks) and check the "Authenticate components by full path only" (folder location check).

    Cheers, Oldsod
    Best regards.
    oldsod

  3. #3
    rachowj Guest

    Default Re: Firefox update won't work with my new ZA security suite.

    I have a very similar problem.
    When I installed the Firefox update to 2.0.0.12, ZoneAlarm Security Suite will not allow Firefox to connect to the internet.
    If I turn off Zone Alarm the updated Firefox can connect.
    I tried deleting the two Firefox entries in the Program list in ZoneAlarm.
    I tried the Options, and authenticate by path ploy.
    Rebooted twice.
    Still no go.
    I tried uninstalling Firefox and reinstalling but still not go.
    Zone Alarm will not allow me to manually add Firefox to the Program list in Program Control.
    Any more ideas?

  4. #4
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Firefox update won't work with my new ZA security suite.

    Remove the Firefox listing from the ZA Program list.

    Next...Open the Program Control of the ZA and set the Program Control slider to Medium instead of High. Then open the Custom button and open the OSFirewall tab. Set the "Change which programs load at startups" to either the blue Ask or the two grey flat bar for Use Program Settings, by left clicking it in the State column.

    Now close the ZA and reboot. Now open the Firefox and see if the ZA recognizes the Firefox.

    Oldsod
    Best regards.
    oldsod

  5. #5
    rachowj Guest

    Default Re: Firefox update won't work with my new ZA security suite.

    Thanks for the additional instructions.
    I will keep these suggestions in mind.
    There certainly are a lot of deep settings in ZoneAlarm.
    I already took other drastic but successful
    measures.
    I Restored my system to the day before I applied the Firefox &quot;offending&quot; update.
    I unintsalled Firefox.
    I uninstalled ZoneAlarm Suite (completely).
    I then did new ZoneAlarm Suite clean install and entered learning mode.
    I then installed the last good version of Firefox 2.0.0.6 (the new update is 2.0.0.12).
    Firefox is back in the ZoneAlarm list of programs and Firefox again has internet access.
    At some point I am going to try updating FireFox to 2.0.0.12 again, when I have rested.

  6. #6
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Firefox update won't work with my new ZA security suite.

    Ok. I am still using Firefox 2.0.0.6 myself. Probably won't upgrade until 3.0 comes out. Best regards, Oldsod
    Best regards.
    oldsod

  7. #7
    raideron Guest

    Default Re: Firefox update won't work with my new ZA security suite.

    Same problem here on Firefox update... I adjusted all(I think)
    in ZASS for Firefoxbut it still would not update...
    So.... Maybe a bad idea...
    With Firefox running
    Ishutdown ZASS then updated to 2.0.0.12
    and I got the update... Never had thisproblem with Firefox update before...
    Ron

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •