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Thread: New My Yahoo and Zonealarm

  1. #1
    msvei Guest

    Default New My Yahoo and Zonealarm

    I cannot get zone alarm and My Yahoo! to play together!

    I cannot use any of the buttons on the My Yahoo page - the Add Content, Change Content and More Options do nothing and the other - Refresh, Edit Modules icons above each module show javascript;void(null);
    The only button that works is the Edit next to the module name.

    I am using Firefox 3, but get the same results from IE6.

    Any suggestions?

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: New My Yahoo and Zonealarm

    Hi!
    if you turn OFF cookies control, adblocking and mobile control under the ZA privacy control does it work?
    These are the only things that can impact on web pages not displaying correctly.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    msvei Guest

    Default Re: New My Yahoo and Zonealarm

    Thanks for the reply.

    I finally got it to work by deleting all the entries in my privacy/site list and resetting the accesses for the yahoo sites that created alerts.

    I have been trying for 2-3 days and I thought I had already deleted all the sites, but I guess I missed some.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: New My Yahoo and Zonealarm

    You're welcome!Glad to hear the issue is resolved...Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    ejgirard Guest

    Default Re: New My Yahoo and Zonealarm

    I'd like to point out that the steps mentioned - 1) modify your privacy settings, 2) enter your My Yahoo page, 3) close ZoneAlarm, 4) clear your cache and then 5) reload My Yahoo - are just temporary ones. You have to go through these steps every time to go to your My Yahoo page if you have ZoneAlarm running. Otherwise the Javascript and css functionality on the page - like content rollup and rolldown of sections - does not work.

    Is ZoneAlarm working on addressing this?

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: New My Yahoo and Zonealarm

    Hi!
    what you describe is not normal...
    Sounds like a database corruption.

    Do you have the same problem if you completely shutdown ZA?
    If not, try to reset the ZA settings...

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    By the way, ZA staff does not monitor this forum. We are all users here.

    Cheers,
    Fax

    Message Edited by fax on 09-01-2008 07:07 PM

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    ejgirard Guest

    Default Re: New My Yahoo and Zonealarm

    Pardon my ignorance but what is the "Reset" function and what do I lose or gain from it?

    Thank you

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