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Thread: privacy tab occasioally does not allow a site to be deleted

  1. #1
    arrcher Guest

    Default privacy tab occasioally does not allow a site to be deleted

    recently (last couple of weeks) when I go into the privacy tab >sitelist and try to delete some of the sites that I have not modified for functionality I get an error message saying privacy for this site cannot be delated. I have emptied the Zone alarm cache but still it occasionall does not allow me to delete it. my ZA version is: true vector security engine version driver version anyone else experiencing this? is there a quick fix for this?

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Default Re: privacy tab occasioally does not allow a site to be deleted

    to the Zone Alarm User Forum..It sounds like your ZA Database may be corrupted and preventing you from deleteing entries..?ZA has incorparated a new way to Reset DataBase files so users don't need to go into Safe mode.

    To repair this problem, please follow the steps below. Please note that
    this will remove your program permission settings (so you may want to make
    note of them), but re-establishing them is a simple process.

    1.) Hold down the Ctrl and Shift keys together then

    2.) Right click on the ZA icon near your clock in the system tray lower right corner
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot
    ZoneAlarm® Extreme Security

    Click here for ZA Support
    Monday-Saturday 24 Hours Pacific Time
    Closed Sundays and Holidays

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