I used ZoneAlarm Security Suite 8.0 for my business computer.
Our computer also runs our Point of Sale software (QuickBooks Point of Sale 6.0).
Up until yesterday, we had no problems with QBPoS or ZA working together, but yesterday morning, QBPoS was giving me messages that it could not connect to the database.
After spending close to 4 hours with QuickBooks tech support, it was determined that ZoneAlarm was blocking the connection(s) required.
Even though we've unblocked every Intuit application, and opened all the TCP/UDP ports in/outbound - the database error continued to occur.
I was forced to uninstall ZA in order for my store computer to process transactions. But I do not want to have to use another Firewall, Antivirus, and Spyware Blocker software! I've been using ZA for YEARS, and don't want to stop now because of some hidden process that is being blocked.
Intuit claims the problem is with ZoneAlarm, and the proof is in the fact that once uninstalled, the QBPoS software works without fail.
I need some help with this - sooner the better, please.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite