Without ZoneAlarm (ZA) installed, when the TurboPassword (TP) program is running, a TP icon appears in the Internet Explorer (IE) toolbar and is green in color, indicating that TP is running.
Then, when a new website comes up,
user Id and password fields are automatically filled in.
With ZA installed, the TP toolbar icon remains red (indicating the TP program is not running) and a click to the icon, which is supposed to fill in the two fields, brings up a TP launch window.
Once the master password is entered to launch TP, the IE toolbar icon turns green and the fields will be filled in.
In other words, if IE is launched before TP, launching TP will work and if TP is running when IE is launched, TP will not work.
Can anyone explain why this occurs?

Operating System:
Windows XP Pro
Software Version:
7.1 (Vista)
Product Name:
ZoneAlarm Internet Security Suite

Message Edited by jspfancuff on 12-13-2008 06:15 PM