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Thread: Program names not visible

  1. #1
    bobbyd Guest

    Default Program names not visible

    When I go into Program Control and select Programs, the "active"
    column is blank from top to bottom.
    I can click on each line and the program name appears at the bottom of the screen but this sure makes it hard to find out what the settings are for each program.
    How can I make this column visible?

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Pro

  2. #2
    naivemelody Guest

    Default Re: Program names not visible

    Try this first...
    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock in the system tray lower right corner
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot<hr>Click here &gt; http://forums.zonelabs.org/zonelabs/...ssage.id=73645
    - read thru.<hr>Questions: first time ZA install?- have you properly un-installed previous firewall?- what other security software do you have? Please list. More info, the better.

  3. #3
    bobbyd Guest

    Default Re: Program names not visible

    I successfully reset ZoneAlarm.
    This made a difference but didn't solve my problem.
    The Active column now shows an occasional green dot and I still have no columns that indicate program name.
    Is this normal behavior for this program?

  4. #4
    naivemelody Guest

    Default Re: Program names not visible

    Questions: first time ZA install?- have you properly un-installed previous firewall?- what other security software do you have? Please list. More info, the better.<hr>- Tips: For first time users of ZoneAlarm - [*][*]

    1- have you properly un-installed any previous firewall and/or anti-virus?? = this needs to be done - click here &gt; http://forums.zonelabs.org/zonelabs/...message.id=154
    . Most new pc/laptops come with pre-installed (trial)
    security software, which should be properly un-installed prior to installing any ZoneAlarm firewall product.
    Use any special &quot;Removal Tool&quot; if available<hr>Just One, Not Two -- Never use two software firewalls at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility/ 'removal tool'
    or if not available use the Windows XP add/remove software tool in the control panel. You can add/ use a 'hardware firewall' including a Wired Router, Wireless Router or Broadband Gateway with your ZoneAlarm firewall.<hr>Just One, Not Two -- Never use two anti-virus products at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility/ 'removal tool'
    or if not available, use the Windows XP add/remove software tool in the control panel.[*]Caution if you use any of the new hybrid &quot;Anti-spyware with Anti-virus software&quot; - like Webroot AntiVirus with AntiSpyware or PCTools SpywareDoctor with Integrated AntiVirus, or SunbeltSoftware CounterSpy with VIPRE, PCTools ThreatFire, etc. = the anti-virus portion may cause conflict with your main AntiVirus software.<ul>[/list][/list]<hr>Click here &gt; http://forums.zonelabs.org/zonelabs/...ssage.id=73645
    - read thru.<hr><hr>A)
    Try the new ZoneAlarm Removal Tool, link below:
    Click here &gt; http://download.zonealarm.com/bin/fr...cpes_clean.exe
    Save to desktop, right click and &quot;run as administrator&quot;
    This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions.<hr>B) re-install ZA Pro - use this download link - click here &gt; ZoneAlarm Pro release is 8.0.059.000


    For more info. and to download
    - click
    here

    http://download.zonealarm.com/bin/fr...seHistory.html

    <hr>C) I asked for more info of your pc set-up - this is important. Please list. If there are software that you have that can conflict with a proper
    ZA install; we need to know, yes.

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