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Thread: Web Pages not loading or slow loading

  1. #1
    bobrobert Guest

    Default Web Pages not loading or slow loading

    The speed at which my internet home page of google has slowed down to a crawl, with either Internet Explorer or Firefor, and some pages that I click on after google loads, doesn't load at all. Either I have to click on it again and the page loads or it doesn't load at all. When I shut off ZONE ALARM, any of the pages load with no problem. I'm not an expert with Zone Alarm and would appreciate any help someone could give.
    Thanks,
    Bob

    Operating System:Windows Vista Home Basic
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Web Pages not loading or slow loading

    Hi!go to ZA privacy control tab and turn OFF cookies, adblocking and mobile control.Does it work now?Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    bobrobert Guest

    Default Re: Web Pages not loading or slow loading

    Hi,
    Everything is already in the Off position.
    Bob

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Web Pages not loading or slow loading

    Hi!then there is something else going on other than ZA since the main feature that can conflict with web pages is the ZA privacy control.You could try to reset the ZA settings, may be there is some misconfiguration of the settings:1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after rebootIf the above fails try to clean remove ZA and reinstall, see here:http://www2.nohold.net/noHoldCust542...n_install.htmlCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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