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Thread: Configuration problems with Internet Security Suit

  1. #1
    bigbang Guest

    Default Configuration problems with Internet Security Suit

    Hay everybody, I'm here for the first time...


    I have 2 Problems with ZA Internet Security Suit:

    1. I changed in the Overview Preferences the adjustment from automatic to manuel, but it's still upgrading automatically. It does that a few times a day. When it does that, it takes in the CPU so massively that during the download it prevents me working with other programs. It even caused my computer to crash down twice! I want to actualize the software manually at a time, where I'm not busy. Why the manual option is not working?

    2. When I activate the internet barrier, only the programs that I gave a By-Pass in Program Adjustment should stay in touch with the Internet. It's working with Microsoft Outlook, but it's not with Window Live Messenger even though all access are on green. Is there's a general problem between Messenger and Security Suit?

    Operating System:Windows XP Pro
    Software Version:4.x
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,462

    Default Re: Configuration problems with Internet Security Suit


    <BLOCKQUOTE>
    <BLOCKQUOTE><HR>BigBang wrote:
    Hay everybody, I'm here for the first time...

    I have 2 Problems with ZA Internet Security Suit:

    1. I changed in the Overview Preferences the adjustment from automatic to manuel, but it's still upgrading automatically. It does that a few times a day. When it does that, it takes in the CPU so massively that during the download it prevents me working with other programs. It even caused my computer to crash down twice! I want to actualize the software manually at a time, where I'm not busy. Why the manual option is not working?

    2. When I activate the internet barrier, only the programs that I gave a By-Pass in Program Adjustment should stay in touch with the Internet. It's working with Microsoft Outlook, but it's not with Window Live Messenger even though all access are on green. Is there's a general problem between Messenger and Security Suit?

    Operating System:Windows XP Pro
    Software Version:4.x
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>

    </BLOCKQUOTE>1.) the Za Overview Preference Check for updates Only Apply to Update of the Full program, and when On AutoMatic, It is only Activated on Rare occasions when Checkpoint send you a popup Notice that a New version is available..The Updates that you are Refering to are for Anti-Virus/Anti-Spyware Definition Updates, that are controlded by the Anti-Virus/Anti-Spyware (Advanced Options section..)2.) When you Activate the Internet Lock, or Stop all internet Activity, ZA will Protect you Computer by Blocking all Activity..3.) What version of ZoneAlarm do you have Installed (Software Version:4.x) version 4.0 is what you posted above..? It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..
    If you would Describe your Computer Setup/OS and Version of Zone Alarm that you are having a problem with
    and what difficulty you are having, and what Previous Version of ZA and Norton, McAfee or other Security programs that you have installed,
    there are several knowledgeable Volunteer Participants willing to help you try solving your problem with Zone Alarm..Please provide as much detail and error messages etc. that you see on your ComputerMonitor. --------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.059.000
    TrueVector version:8.0.059.000
    Driver version:8.0.059.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:978482387
    Anti-spyware engine version:5.0.202.0
    Anti-spyware signature DAT file version:01.200902.5365
    AntiSpam version:5.0.61.9957
    -------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    bigbang Guest

    Default Re: Configuration problems with Internet Security Suit



    Thanks for the prompt response!

    To 1. It was indeed for Anti-Virus/Anti-Spyware Definition Updates, that are controlded by the Anti-Virus/Anti-Spyware (Advanced Options section..). I ve got the two mixed up Sorry! The problem is that I have a German Version and it was hard to get the right translation. Thanks a lot anyway.

    As to 2. The problem is when the Internet Lock is activated it should block all activities with the exception of Programs that have been displayed with a By-Pass: The Messenger Version is 2008 (Build 8.5.1302.1018)

    I wasn t sure of the version since it was a downloaded version without package. I think it s the 8 Version.

    Here are some datas:

    ZoneAlarm Security Suite version: 8.0.104.000

    TrueVector version: 8.0.104.000

    Driver version: 8.0.104.000

    Anti-virus engine version: 6.0.2.678

    Anti-virus signature DAT file version: 978500359

    Anti-spyware engine version: 5.0.202.0

    Anti-spyware signature DAT file version: 01.200902.5365

    AntiSpam version: 5.0.61.9957




    As to my BenQ Laptop:

    Operating System:
    Windows XP Pro

    Version 2002

    Service Pack 3

    4 CPU 2.80GHz

    2.79 GHz, 512 MB RAM




    Before I installed Zone Alarm I was using, McAfee.

    Thanks again in advance.

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