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Thread: ZoneLabs-configuration-window empty after ie7-installation?

  1. #11
    wasi Guest

    Default Re: ZoneLabs-configuration-window empty after ie7-installation?

    I've deinstalled the IE7, but it didn't solve the problem.Even an older Version of ZoneAlarm won't work.I think, it depends on one of the KBxxx-updates, but I don'tknow which and I think, cclean deleted the uninstall-infos ofthis updates, because I don't find no information about theKBxxx-updates anymore....

  2. #12
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: ZoneLabs-configuration-window empty after ie7-installation?

    Do a clean uninstall of the ZA and then re-install the ZA:

    http://www2.nohold.net/noHoldCust542...n_install.html

    if the cleanup tool does not work.
    Oldsod.
    Best regards.
    oldsod

  3. #13
    wasi Guest

    Default Re: ZoneLabs-configuration-window empty after ie7-installation?

    Even this method does not solve the problem.I don't think, that it is a problem of ZoneAlarm itself
    but of these KB*!?&%$* -things...

  4. #14
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: ZoneLabs-configuration-window empty after ie7-installation?


    <BLOCKQUOTE><HR>wasi wrote:
    Even this method does not solve the problem.I don't think, that it is a problem of ZoneAlarm itselfbut of these KB*!?&amp;%$* -things...
    <HR></BLOCKQUOTE>Have you tried a Windows Restore Point made before you installed the MS KB#### things?
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #15
    joopy Guest

    Default Re: ZoneLabs-configuration-window empty after ie7-installation?

    Hello again Experts!
    Still I'm facing the empty user-interface as well as
    my empty head - so no ideas anymore!What else can we do if neither re-installing of ZoneLabs nor clean XP-starts help?Shall we really un-install step by step all XP-Updates (KBxxx)?Or any further ideas?
    Thanks for every kind of help...

  6. #16
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: ZoneLabs-configuration-window empty after ie7-installation?


    <blockquote><hr>joopy wrote:
    Hello again Experts!
    Still I'm facing the empty user-interface as well as
    my empty head - so no ideas anymore!What else can we do if neither re-installing of ZoneLabs nor clean XP-starts help?Shall we really un-install step by step all XP-Updates (KBxxx)?Or any further ideas?
    Thanks for every kind of help...
    <hr></blockquote>


    Uninstalling the XP updates should not be neccessary.
    Download and run the CCleaner...do both the file and registry cleanups...
    http://www.majorgeeks.com/CCleaner_S...ish_d4191.html
    Maybe a good cleanup of windows will help.

    Did a recent defrag and a complete disk check and a system file check recently? (it could be a maintaince problem)

    Go to windows update center and make sure all of the windows updates are installed - to make sure you haven't missed any (except for the ones you do not want).

    Now comes a few questions... what other security is presently installed and what security was previously used on the windows computer?

    Oldsod.
    Best regards.
    oldsod

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