I need to come to the proverbial well here for help, again.
I wondered if anyone would think it possible that ZA Internet Suite would block function of a firewire
I am running XP Pro on a Dell Optiplex 330, and the latest version of ZA Suite.
About a year ago I installed a firewire card into the system, and it worked fine with my Canon DV camera.
However, now the PC does not recognize the camera.
I connected the camera via the same firewire cable to an XP Home system I have, and it was recognized...so, not a camera or cable issue2.
Under device manager on the XP Pro system, the card is shown with no conflicts3.
I uninstalled the device, rebooted, XP went through it's sequence of noting recognition of the new hardware (i.e. the card) and installing it, but still the camera is not recognized.
Unless there is a physical problem with the card itself, I am wondering if there might be a ZA setting affecting this...before I go through the process of uninstalling ZA to see if the problem is still present, I thought I would see if anyone had any other thoughts.
I will comment that the original ZA was the 7.0, and has been twice upgraded with the newer 8.0 versions, though via upgrade, I did not do a clean install each time.
Thanks as always
to anyone who might offer insight.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite