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Thread: Zone Alarm Security Suite blocks MS Internet Explorer downloads

  1. #1
    mikeslaughter Guest

    Default Zone Alarm Security Suite blocks MS Internet Explorer downloads

    Since the last update, ZASS has been blocking downloads using MS Internet Explorer.
    This includes all files and updates.
    If I shutdown ZA, it does not help.
    I have to reboot my computer without ZA starting up to be able to download files.
    I can download files using Safari with no problem while ZASS is up and running.
    MS IE has level III trust setting and all settings set to allow that I can find.
    This started suddenly after the last ZA update.Data:ZASS 8.0.298.000True Vector 8.0.298.000Driver 8.0.298.000Anti-virus 6.0.2.678 dat file 981180939anti-spyware 5.0.209.0.DAT file 01.200903.5625anti spam 6.0.0.1429
    MS INternet Explorer version 7.0.5730.13Windows XP Home version 2002 service pack 3


    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Zone Alarm Security Suite blocks MS Internet Explorer downloads

    Hi!probably a misconfiguration of ZA privacy control or Program control.The easier thing is to reset the ZA settings ,this way:1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after rebootPlease note that this will remove your program permission settings (so you may want to make
    note of them), but re-establishing them is a simple process.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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