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Thread: Mouse Pointer missing while playing game- need help - Oldsod

  1. #11
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Mouse Pointer missing while playing game- need help - Oldsod

    LOLz I have had my own business before - lots of work and fun. Maybe it was the wrong business - the harder I worked the worse the business went.
    Anyways that was many years ago.

    Hmm you got the router IP as Trusted in the Zones?
    Trusted Zone Security is set at Medium (not the High level)?
    In the ZA | Firewall | Main | click the 'Advanced' button | in the 'Advanced Settings' windows, look in the 'Internet Connection Sharing' section and this should be checked - the 'This computer is a client of an ICS/NAT gateway running the Zone Alarm Suite' and then in the 'Network Settings' section make sure the 'Include networks in the Trusted Zone upon detection' is checked. And then OK the Advanced Settings' window. (JUST make sure to reset the Network Settings to 'Ask' before going out with the laptop to strange or unsafe networks!).

    Then reboot.
    Works okay now?

    Also open the Windows\Internet Logs folder and look for any .zips present (just curious if they are there).
    Then use the notepad to open the fwdbglog.txt file and post the findings if there is more than one line of details.
    And if there is a ZL_CM_Log.txt with info, please post this too.

    The blocked events to the router should be seen in the Logs in the Log Viewer - look at the Firewall, Program and OSFirewall logs for blocked events to the router. The details are very helpful.

    Oldsod.
    Best regards.
    oldsod

  2. #12
    shakur Guest

    Default Re: Mouse Pointer missing while playing game- need help - Oldsod

    Thanks for replying.

    I had the same settings for last 2 years and i was able get connected with router without any problems, it after i updated my ZA thats where everything is going wrong. First of all i have put everything in Firewall to "trusted" except network which is in "Internet Zone". You do know that i set everything to high, of course it set to high but it doesn't matter i still have shut-down ZA to get connection even if it is set Low it won't connect. As regarding to network sharing i don't share, but i have set to 'This computer is a client of an ICS/NAT gateway running the Zone Alarm Suite' to see if works but still no affects at all. I still have to shutdown ZA.

    I have checked that internet logs folder, i have found fwdbglog.txt but nothing inside it, also found this file "fwpktlog" in which there is alots stuff so check these if it helps:

    17082 LogFileCreated
    39686 Packet DROPPED: Proto: IP_UDP Flags: 0x00000001 Src: 169.xxx.220.205 Dest: 169.xxx.255.255 SrcPort: 137 DstPort: 137
    40809 Packet DROPPED: Proto: Flags: 0x00000002 Src: 169.xxx.220.205 Dest: 169.xxx.255.255
    40809 Packet DROPPED: Proto: Flags: 0x00000002 Src: 188.35.194.128 Dest: 144.99.87.135
    41730 Packet DROPPED: Proto: IP_UDP Flags: 0x00000001 Src: 255.255.255.255 Dest: 192.168.1.xxx SrcPort: 68 DstPort: 67
    58874 Packet DROPPED: Proto: Flags: 0x00000002 Src: 255.255.255.255 Dest: 192.168.1.xxx
    58874 Packet DROPPED: Proto: Flags: 0x00000002 Src: 255.255.255.255 Dest: 192.168.1.xxx
    58874 Packet DROPPED: Proto: Flags: 0x00000002 Src: 255.255.255.255 Dest: 192.168.1.xxx
    58874 Packet DROPPED: Proto: Flags: 0x00000002 Src: 255.255.255.255 Dest: 192.168.1.xxx
    88670 Packet DROPPED: Proto: Flags: 0x00000002 Src: 255.255.255.255 Dest: 192.168.1.xxx
    88670 Packet DROPPED: Proto: Flags: 0x00000002 Src: 255.255.255.255 Dest: 192.168.1.xxx
    88670 Packet DROPPED: Proto: Flags: 0x00000002 Src: 255.255.255.255 Dest: 192.168.1.xxx
    88670 Packet DROPPED: Proto: Flags: 0x00000002 Src: 255.255.255.255 Dest: 192.168.1.xxx
    118763 Packet DROPPED: Proto: Flags: 0x00000002 Src: 255.255.255.255 Dest: 192.168.1.xxx
    118763 Packet DROPPED: Proto: Flags: 0x00000002 Src: 255.255.255.255 Dest: 192.168.1.xxx
    118763 Packet DROPPED: Proto: Flags: 0x00000002 Src: 255.255.255.255 Dest: 192.168.1.xxx
    118763 Packet DROPPED: Proto: Flags: 0x00000002 Src: 255.255.255.255 Dest: 192.168.1.xxx
    141196 Packet DROPPED: Proto: IP_UDP Flags: 0x00000002 Src: 192.168.1.66 Dest: 192.168.1.xxx SrcPort: 138 DstPort: 138

    If it is not useful i will uninstall clean ZA then reinstall it to see if it changes.

  3. #13
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Mouse Pointer missing while playing game- need help - Oldsod

    Remember this previous thread - we had the same issues that are being presently discussed:

    http://forum.zonelabs.org/zonelabs/b...ssage.id=18361

    The 169.x.x.x address issue is the same as previously covered in that thread - the dhcp server is either not recognized or blocked off in the firewall.

    It should not be necessary to un-install the ZA, just reseting the database should fix the issue(s):
    [*] Hold down the Ctrl and Shift keys together[*] Right click on the ZA icon near your clock[*] Choose 'Reset' from the box that comes up[*] Choose Yes on the Reset Settings dialog box[*] When prompted, choose OK to restart your system [*] Follow the on screen configuration prompts after reboot

    after the required reboot. then set the new network found as Trusted.

    Then follow this old worn and tired out advice:

    Are the DNS and DHCP servers listed as Trusted in the Zones of the Firewall? Like this?


    Make sure your DNS and DHCP server IP's are in your Firewall's Trusted zone. Finding DNS and DCHP servers, etc

    1. Go to Run and type in command and hit 'ok', and in the command then type in ipconfig /all then press the enter key. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side. Make sure there is a space between the ipconfig and the /all, and the font is the same (no capitals).
    2. In ZA on your machine on the Firewall, open the Zones tab, click Add and then select IP Address. Make sure the Zone is set to Trusted. Add the DNS IP(s) .
    3. Click OK and Apply. Then do the same for the DHCP server.
    4. The localhost (127.0.0.1) must be listed as Trusted.
    5. The Generic Host Process (svchost.exe) as seen in the Zone Alarm's Program's list must have server rights for the Trusted Zone.
    Plus it must have both Trusted and Internet Access.

    Extra help is found at Guru Hoov site for the DNS/DHCP.

    Best regards.
    Oldsod.
    Best regards.
    oldsod

  4. #14
    shakur Guest

    Default Re: Mouse Pointer missing while playing game- need help - Oldsod

    Thanks Olodsod for replying the instructions. I had DNS and DHCP were listed in firewall tab as trusted, as regarding reset it tried that too but still same problem, believe me Oldsod there is something seriously wrong with the newer version of ZA.

    I was reading the previous thread in my first threat (http://forum.zonelabs.org/zonelabs/b...ssage.id=18361) and i have found the best that the priceless advise from you, which you said 'sometimes the old software is better than the newer version' and as i read through the thread i have something that still valuable today the oldapps website, therefore i downloaded the older version of ZA. Which working to perfection, my anti-virus updates, internet connection works, no headaches any more.

    I would like to thank you oldsod, you have solved many of my problems, thank you. i hope i can repay you somehow, if there is any i can do for you, please let me know. Thank you.

    Kind Regards,
    Shakur

  5. #15
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Mouse Pointer missing while playing game- need help - Oldsod

    Probably a few thing wrong still with version 8... but wait and see what version 9 will bring...the beta ZA AV seems to be an A Plus kicking firewall.

    The ZA peoples have asked on this forum for input from anyone, and I do believe they are serious and sincere about any special ideas or suggestions or complaints. I think the ZA users have seriously got the Zone Labs attention!!!!.


    Older versions vs. newer versions.
    As a general rule the newer is always better - less exploits or patched-up exploits and often with more features and enhancements.
    Almost every admin will say upgrade or would want to upgrade; and for a home user to be using the latest it is relatively easy to do and be current with the latest.
    But this is not always the case - in my own example, I still use old versions.
    Yes my older irfan viewer has exploits, but only appliable for files which I never work with.
    My ccleaner is not the latest either, but this is not so serious (neither the irfan viewer or the ccleaner can get internet connections anyways as these are blocked in the firewall).
    Just two examples of older versions.
    Even though it is always recommended to use the latest hardware drivers...sometimes the newer driver can cause issues and it was the older driver that did work best after all.

    On the other hand, my operating system is right up to date with the latest patches and service packs and along with the usual sundry of the MS applications - and the antivirus scanner is the latest and always updated.


    It comes down to what really is a mix of what to do and knowing and understanding.

    Your appreciation was sufficient payment!
    Best regards.
    Oldsod.
    Best regards.
    oldsod

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