Results 1 to 6 of 6

Thread: Problem with Zone Alarm GUI on a limited account.

  1. #1
    jcrary Guest

    Default Problem with Zone Alarm GUI on a limited account.

    I generally use my computer as a limited user. I cannot access the GUI in my limited account setting. The screen for zonealarm is just a sliver (all i see is the graphical top part of the screen) even though it is maximized. I can use the internet lock and game mode and respond to prompts that's about it.

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Charles_B Guest

    Default Re: Problem with Zone Alarm GUI on a limited account.

    Maybe this might help.

    What happens when I use the "Switch User" function in XP?

    Last Update: Aug 19, 2008


    http://server.iad.liveperson.net/hc/s-28464961/cmd/kbresource/kb-5909609566259882770/view_question!PAGETYPE?sc=22&sf=101133&doc umentid=347216&action=view

    No other suggestions other than this.

    Have a nice Day

  3. #3
    nildarb Guest

    Default Re: Problem with Zone Alarm GUI on a limited account.

    I am having this same problem since I upgraded.

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Problem with Zone Alarm GUI on a limited account.


    <BLOCKQUOTE><HR>nildarb wrote:
    I am having this same problem since I upgraded.
    <HR></BLOCKQUOTE>1.) What Upgrade?2.) What Version of Windows?3.) what Detailes?4.) We are not Mind Readers..It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..
    If you would Describe your Computer Setup/OS and Version of Zone Alarm that you are having a problem with
    and what difficulty you are having, and what Previous Version of ZA and Norton, McAfee or other Security programs that you have installed,
    there are several knowledgeable Volunteer Participants willing to help you try solving your problem with Zone Alarm..Please provide as much detail and error messages etc. that you see on your ComputerMonitor. If you have a question or a problem Please start your own thread. And start only 1 thread for each problem.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    nildarb Guest

    Default Re: Problem with Zone Alarm GUI on a limited account.

    I am using Windows xp sp3.The upgrade was the recent zone alarm update. maybe a month ago.There is only a thin window(the top-most portion of the ui; cannot enlarge the window.

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Problem with Zone Alarm GUI on a limited account.

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..The FREE version of ZoneAlarm or what? Or The Paid Security Suite, or Paid ZA Extreme Security?Based Only on the Very Minimal Details you have provided!!!It looks like your Have Corrupted your Installed ZA files..The simplest procedure is to :1.Download the Latestinstallerpreferably with IE Browserand no Download Manager/accelerator like Get-Right, Livewire, BitTorrent) (MultiPlatform,installer will install on Both WinXP and Vista)ZAFree http://download.zonelabs.com/bin/fre...seHistory.htmlZAP http://download.zonealarm.com/bin/fr...seHistory.htmlZAAV http://download.zonealarm.com/bin/fr...seHistory.htmlZASS http://download.zonealarm.com/bin/fr...seHistory.htmlZAXShttp://download.zonelabs.com/bin/fre...seHistory.html2. On your current ZA, UNcheck "Load ZA... at startup" (under Overview --&gt; Preferences tab)3. Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory4.) Now use the new ZoneAlarm Removal Tool: Click here &gt; http://download.zonealarm.com/bin/fr...cpes_clean.exeSave to desktop, right click and "run as administrator"This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions.
    (you can un-install without net connections)5.) Install the new update (clean or upgrade) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..NOTICE:Please note that ZASS and ZAXSdo not play nice with many overlapping security tools (even if disabled). To troubleshoot ZASS/ZAXS issues removethe other Security programsand install them back once you see that ZA works as it should. For example,Norton/Symantec, McAfee,AVG, Spyspweeper, Spyware Doctor, trojan hunter, adware, SpyBotS&amp;D, PC tools Threat Fire, any otherAnti-virus, Anti-spyware, Registry Guard or locking tools, etc...--------------------------------------------------------
    WinXP SP3
    ZoneAlarm Security Suite version:8.0.400.020

    TrueVector version:8.0.400.020
    Driver version:8.0.400.020
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:988180663
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200907.6185
    AntiSpam version:6.0.0.1429
    -----------------------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •