I received an antivirus/spyware update sometime on July 3rd and then began experiencing a problem with Network Magic. Specifically, the Network Magic icon in systray now consistently has a red "X" on it, which usually indicates that I cannot connect to the Internet or to the local network.
When I launch the Network Magic Connection status panel, it displays the following:
Local Network: Connected, Internet: Not Connected.
However, my Internet connection is working properly, as is my local network connection. Hence, I am getting a false "negative" from Network Magic. When I click "Repair Connection" within Network Magic, I get a message that says the connection to the Internet was NOT automatically repaired. I am then offer a wizard that asks me to reboot my router, etc, but it doesn't resolve the issue.
I can however repair the connection if I shutdown ZoneAlarm or reduce the "Internet Zone Security" setting to "medium". Given that nothing has changed with Network Magic (i.e., no updates or changes to any settings) and Network Magic works properly if I shutdown ZoneAlarm or change the "Internet Zone Security" settings, I am concluding that ZoneAlarm is the source of the problem. Network Magic also presents the following note: Network Magic can think you're disconnected from the Internet even when you're connected. This can be caused by a firewall being incorrectly configured.
Please help me resolve this issues. Thanks
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite