Yahoo, MSN, and AOL messengers will no longer connect and will lock up my system since the new update of ZA. Everything coexisted before with absolutely NO problems. Have done the clean uninstall and reinstall. STILL nothing. Tried uninstalling and reinstalling the messengers and that doesn't work either. Checked all the settings in ZA ... they are all allowed just as before. I can find no explanation why they will not connect.
It appears to be unique to the Security Suite. On a lark I tried installing ZA Pro (the trial one to see if it would work) and the messengers all connected fine, but once I uninstalled that and installed a fresh copy of Security Suite again, it was a no go again. I'm getting really fed up with ZA lately, but it's been so good for years that I want to give it one last shot before I ditch it for something else.
Oh yes, and before anyone suggests it, yes I deleted the files in the Program Files, System32, Pre-Fetch, AllUsers, and temp folders and even used a registry cleaner before each clean install of ZA Security Suite. Unfortunately it didn't help at all.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite