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Thread: Freezing on spyware scan

  1. #11
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: STILL Freezing on spyware scan


    <BLOCKQUOTE><HR>Machelle wrote:
    5) Booted into Safe mode;6) Attempted to launch ZASS in safe mode to no avail.WHAT NOW!? (This is really beyond aggravation)
    <HR></BLOCKQUOTE>Hi!ZA antispyware scan should work in SAFE MODE.Did you open ZA manually?ZA firewall will not be functional but antivirus/antispyware will.Which exact version of ZA are you using? XP? VISTA? 7.0.337 or 7.0.408?Are you using windows defender? SpySweeper? Spyware Doctor?Are you affected by spyware or other infections?Cheers,Fax

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  2. #12
    machelle Guest

    Default Re: STILL Freezing on spyware scan

    Hi Guru Fax:
    ZA antispyware scan did not
    work in SAFE MODE.
    I did
    try to
    open ZA manually; it didn't work (nothing opened, nothing happened, and I tried many times...)
    I am using XP version 7.0.408.
    After uninstalling ZASS, I then uninstalled every last spyware, malware, AV I had *Before* doing the clean re-install. (BTW I had not done this initially since the reviews I had read said - and I quote- &quot;plays well with other security applications&quot.
    I don't know if I'm
    affected by spyware because, the scan won't get past 8%.
    I have 13 days left of my free trial... so far it's not looking like I'm going to be able to purchase this product!

  3. #13
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: STILL Freezing on spyware scan

    Hi!ZA should load in SAFE MODE... and ZA AV/AS scan will work in SAFE MODESomething wrong with your system or ZA setup.If it is a ZA issue, the procedure below should enable youto start from a clean status.http://forum.zonelabs.org/zonelabs/b...message.id=103If it is a system issues, I cannot really suggest what to do apart from cleaning your system from temp files and wrong registry entries.You can use ccleaner (www.ccleaner.com) Cheers,Fax

    Message Edited by fax on 10-02-2007 03:17 PM

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