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Thread: the memory could not be read

  1. #1
    rolodex Guest

    Default the memory could not be read

    After the usual scan for viruses with the ZA security suite, I get the following messages the one after the other before the scanning is complete.

    The instruction at "0x7c901010' referenced memory at "0x0179bc9c". The memory could not be read.
    click on ok to terminate the program

    The instruction at "0x7c9010f3' referenced memory at "0x0179bc90". The memory could not be written.
    click on ok to terminate the program

    thanking you in advance,
    please help

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    profzinc Guest

    Default Re: the memory could not be read

    Dude, I have the same problem. Did not have it before vr 7.

  3. #3
    fdjkfdsiedsl Guest

    Default Re: the memory could not be read

    I have the same problem on one of my computers.

    It runs the scan at night and then this message shows up in the morning about every other day.
    I'm sure that one of the forum gurus will weigh in with an answer, but I've researched it and it appears that a total uininsall and reinstallation is the recommended answer.
    Several web sites seem to link a memory conflict with AOL products like AIM (which I don't have) to this problem.
    Keep in mind that to fix this we are not talking about a simple reinstallation on top of the existing product.
    A total and complete removal first and THEN a reinstallation


    But don't take my word for it. I'm just going to live with it as long as I can because it is such a horrible pain to do a total uninstallation. The last one took me about 3 hours before I finally got all of the bugs worked out. It is harder in Vista than XP in my experience.

    But wait and see what someone who knows the answer for sure says.

  4. #4
    zaguyinca Guest

    Default Re: the memory could not be read

    Today (10/1/07), after downloading latest virus definitions and running virus scan, I experienced the same thing:

    Please read details:

    http://forums.zonealarm.com/zonelabs...d=24104#M24104

    I hope someone can help to solve this problem as I'm now not able to succesfully run a virus scan.

    - ZAGuyinCA

  5. #5
    rolodex Guest

    Default Re: the memory could not be read

    don't know what to say, the problem just vanished the same way it came up. I didn't try anything to fix it until earlier in the morning which I run again the antivirus scan and as a miracle all went correct, think I'm lucky? thanks anyway hope the same happens to you all

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