I installed ZASS 7.0.408.000 about 10 days ago and have not been able to update the definitions since then. I continually get:<blockquote>Error: Unable to connect.Anti-spyware seems to be up-to-date</blockquote>I found the update log and
have pasted it below:
The offending line appears to be:<blockquote>Published: ev_type = 'UPD_Error', parameters: 'Body' = '205', parameters 2: 'Srv' = 'kav.zonelabs.com'</blockquote>
08:19:49:
================================================== =======
08:19:49:
=====
Trace log started. Sat Sep 29 08:19:49 2007
=====
08:19:49:
================================================== =======
08:19:49:
Directory &quot;product_path&quot; not exists: C:\WINDOWS\system32\zonelabs\avsys\product
08:19:49:
Directory &quot;reserve_dir&quot; not exists: C:\WINDOWS\system32\zonelabs\avsys\reserve
08:19:49:
Updater build: 1.2.007, compiled for: Kaspersky Anti-Virus for Windows Workstations:5.0.676.0

Executable file name: C:\WINDOWS\system32\ZoneLabs\UpdClient.exe
08:19:49:
Usage of proxy server is disabled for all sources, because proxy server address is not specified
08:19:49:
Updater configuration:

product 'ZAAV'

version ''
08:19:49:
Updater settings:

current user: SYSTEM

local region Russia

Update objects: update bases enabled, update patches enabled

Retranslation is not required

AdminKit transport is enabled

network timeout 20

log level 10

FTP works in active mode

rollback folder C:\WINDOWS\system32\zonelabs\avsys\reserve

retranslation folder

temporary folder C:\WINDOWS\system32\zonelabs\avsys\temp

updates_retransl 0

proxy server address :8080
08:19:49:

authorization methods: none
08:19:49:

updater identity string: AAAA21eBA
08:19:49:

force ignore proxy mode
08:19:49:
Product configurarion:

application: 0

installation identifier: 31414

session identifier: 2

serial number:

product folder: C:/WINDOWS/system32/zonelabs/avsys/product/

root folder: C:/WINDOWS/system32/zonelabs/avsys/root/

language: 1

OS: OS Windows 5.0

Components: 'AVS':5.0.0.0, 'Updater':5.0.0.0
08:19:49:
Getting updater lists for product 'ZAAV'
08:19:49:
Source list:

user defined URL http://kav.zonelabs.com/, proxy disabled

user defined URL http://kav.zonelabs.com/, proxy disabled

user defined URL http://kav.zonelabs.com/, proxy disabled
08:19:49:
Downloading files from user defined URL http://kav.zonelabs.com/, proxy disabled
08:19:49:
Network layer timeout is set to 20 seconds
08:19:49:
Update started
08:19:49:
XML configuration file is not found 'C:/WINDOWS/system32/zonelabs/avsys/root/updcfg.xml'
08:19:49:
Using hardcoded root update description file information
08:19:49:
Read configuration from file 'C:/WINDOWS/system32/zonelabs/avsys/root/updcfg.xml': primary index = 'file master.xml, Application , Component , relative URL index/, local path /, original path , size -1, signature , entry is obligatory'
08:19:49:
Update primary index information: 'file master.xml, Application , Component , relative URL index/, local path C:/WINDOWS/system32/zonelabs/avsys/root/, original path , size -1, signature , entry is obligatory'
08:19:49:
========= Downloading primary index to update temporary folder C:/WINDOWS/system32/zonelabs/avsys/temp/ZAAV/index/ =========
08:19:49:
Try directoried update structure to download primary index file
08:19:49:
Host name kav.zonelabs.com resolved and added to cache, address is: 210.9.72.168
08:19:49:
HTTP get file: authorization type: no authorization (phase: no information about authorization)
08:19:49:
Host name 210.9.72.168 resolved and added to cache, address is: 210.9.72.168
08:19:49:
Could not connect to 210.9.72.168:80
08:19:49:
Published: ev_type = 'UPD_Error', parameters: 'Body' = '205', parameters 2: 'Srv' = 'kav.zonelabs.com'
08:19:49:
Get remote files result: Can not connect to HTTP source
08:19:49:
========= Downloading primary index result Connection to source can not be established =========
08:19:49:
Primary index not downloaded: file master.xml, Application , Component , relative URL index/, local path C:/WINDOWS/system32/zonelabs/avsys/root/, original path , size -1, signature , entry is obligatory result = Connection to source can not be established
08:19:49:
Downloading files from user defined URL http://kav.zonelabs.com/, proxy disabled
08:19:49:
========= Downloading primary index to update temporary folder C:/WINDOWS/system32/zonelabs/avsys/temp/ZAAV/index/ =========
08:19:49:
Try directoried update structure to download primary index file
08:19:49:
Hostname kav.zonelabs.com resolved from cache, address is: 210.9.72.168
08:19:49:
HTTP get file: authorization type: no authorization (phase: no information about authorization)
08:19:49:
Hostname 210.9.72.168 resolved from cache, address is: 210.9.72.168
08:19:49:
Could not connect to 210.9.72.168:80
08:19:49:
Published: ev_type = 'UPD_Error', parameters: 'Body' = '205', parameters 2: 'Srv' = 'kav.zonelabs.com'
08:19:49:
Get remote files result: Can not connect to HTTP source
08:19:49:
========= Downloading primary index result Connection to source can not be established =========
08:19:49:
Primary index not downloaded: file master.xml, Application , Component , relative URL index/, local path C:/WINDOWS/system32/zonelabs/avsys/root/, original path , size -1, signature , entry is obligatory result = Connection to source can not be established
08:19:49:
Downloading files from user defined URL http://kav.zonelabs.com/, proxy disabled
08:19:49:
========= Downloading primary index to update temporary folder C:/WINDOWS/system32/zonelabs/avsys/temp/ZAAV/index/ =========
08:19:49:
Try directoried update structure to download primary index file
08:19:49:
Hostname kav.zonelabs.com resolved from cache, address is: 210.9.72.168
08:19:49:
HTTP get file: authorization type: no authorization (phase: no information about authorization)
08:19:49:
Hostname 210.9.72.168 resolved from cache, address is: 210.9.72.168
08:19:49:
Could not connect to 210.9.72.168:80
08:19:49:
Published: ev_type = 'UPD_Error', parameters: 'Body' = '205', parameters 2: 'Srv' = 'kav.zonelabs.com'
08:19:49:
Get remote files result: Can not connect to HTTP source
08:19:49:
========= Downloading primary index result Connection to source can not be established =========
08:19:49:
Primary index not downloaded: file master.xml, Application , Component , relative URL index/, local path C:/WINDOWS/system32/zonelabs/avsys/root/, original path , size -1, signature , entry is obligatory result = Connection to source can not be established
08:19:49:
Update failed
08:19:49:
******** Update operation result Connection to source can not be established ********
08:19:49:
================================================== =======
08:19:49:
=====
Trace log finished. Sat Sep 29 08:19:49 2007 =====
08:19:49:
================================================== =======




Operating System:Windows XP Pro
Software Version:7.0
Product Name:ZoneAlarm Internet Security Suite