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Thread: [Help Request] Problem Updating Anti-Virus on 7.1 (Anti-Spam Update Works)

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  1. #1
    sjw Guest

    Default [Help Request] Problem Updating Anti-Virus on 7.1 (Anti-Spam Update Works)

    Hi All,

    When I try and update anti-virus and anti-spam definitions it does not appear to work.

    By this I mean it downloads an update, thinks about updating, but then just gives me the option to update again.

    However, if I disable anti-virus and then try and update the anti-spam definitions are updated.

    Unfortunately the same does not occur if I disable anti-spam and try and update the definitions (i.e. anti-virus still not updated.

    I've tried a clean install but I have the same results.

    Any ideas?

    Thanks in anticipation.

    Operating System:Windows Vista Home Premium
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2002
    Location
    Mikado Michigan
    Posts
    2,588

    Default Re: [Help Request] Problem Updating Anti-Virus on 7.1 (Anti-Spam Update Works)

    Do the version numbers change at all after the update.
    My homes are [url=http://spywarehammer.com/simplemachinesforum/index.php][b][color=#000099]SpywareHammer.com[/color][/b][/url] and [url=http://zonealarm.donhoover.net/index.html][b][color=#000099]DonHoover.net[/color][/b][/url] and [url=http://www.bleepingcomputer.com/][b][color=#000099]BleepingComputer.com[/color][/b][/url]

    [img]http://www.donhoover.net/MVP_small.png[/img]
    Consumer Security - 2011 & 2012

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