I haven't been able to update my anti-virus since may.
I know that seems like a long time, but in general ZA catches things before they get onto my system and I dont expose my computer to harmful websites or install random apps, etc.
Anyways, I have finally had enough and want get it up to date.
My version is up to date, and my spyware updates fine.
I have tried the safe-mode fixes that seem to apply and have had no luck.
I get no error message, just that in the "view update" window, all it says is anti-virus failed to update.
When I check my log, the error that shows up is this:
Cannot update: error - 80bb0001
here are my version info:
zonealarm security suite vers. 7.0.337.000truevector security engine vers. 7.0.337.000driver vers. 7.0.337.000anti-virus engine vers. 3, DAT file versionanti-spyware engine vers. 22.214.171.124, DAT file vers.
01.2007102545antispam vers. 126.96.36.19911
It is quite possible that I have shut off a service that the update manager needs, as I have as few things running in the background as possible, and I dont have ZA set to start when my system starts.
Infact I only turn it on when I am browsing the web or otherwise accessing the internet.
Any suggestions would be greatly appriciated!!
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite