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Thread: Update Issue with Windows Vista

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  1. #1
    kazumaix Guest

    Default Update Issue with Windows Vista



    Hi, I have purchased ZoneAlarm Security Suite from your online site a little over a month ago and it has been working wonderfully until this past week.
    The anti-virus does not update, but the anti-virus does.


    Currently I am running:



    Windows Vista Home Premium






































    ZoneAlarm Security Suite version 7.1.078.00






































    True Vector Security Engine version 7.1.078.000






































    Driver version 7.1.078.00






































    Anti-virus Engine version 3, DAT file version 2007095132000






































    Anti-spyware Engine version 5.0.162.0, DAT file version 01.200709.2465






































    Anti-spam version 5.0.0.8843

    Operating System:Windows Vista Home Premium
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    findley Guest

    Default Re: Update Issue with Windows Vista

    Kazumaix,
    Do you get an error message or does it just fail?
    Findley

  3. #3
    kazumaix Guest

    Default Re: Update Issue with Windows Vista

    It just fails I'm assuming.
    I get no error message.
    I click on the update bar, it looks busy for a minute, then just goes back to saying the definitions are out of date.
    Now my Anti-spyware is doing the same thing.
    Would you like me to post a screen shot of it?

    Message Edited by Kazumaix on 10-12-2007 08:31 AM

  4. #4
    findley Guest

    Default Re: Update Issue with Windows Vista

    Kazumaix,
    check out this thread on the same issue:
    http://forums.zonelabs.com/zonelabs/...d=94504#M23547
    Findley

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