So I was watching the new Heroes tonight and I got an exasperated call from my father, telling me how there was some program that had installed itself on his computer, unbeknownst to him, without any sort of way that he knew of to remove it...hence his call to me.

There is a program called "Antispyware Shield" which, ironically is actually spyware itself, and seems to be a fraud and will tell you all sorts of security risks that really are not there to dupe the user into buying this fake program...or just sending money to Zimbabwe and never seeing it again. It will contentiously pop up with this warning in front of all others saying how "you need to protect yourself and get rid of these threats by buying our program" (along with other annoyances) and unless you know a little bit about programs and Task Manager, you'll continually pull your hair out trying to get rid of this nuisance.

His ZAISS didn't pick this thing up (and subsequently since he knows so little about computers he has his ZAISS update and both scans run nightly at midnight), I had my father use TM to end the process that kept the Add/Remove Program from being able to uninstall it, then I had my father download and run a full scan with Microsoft Malicious Software Removal Tool and it "seemed" to do the trick until the program had him do a reboot and the malicious program was right back there. So now he's pretty much without a computer, I told him the best thing for him to do was unplug it to be sure nothing can happen until we can figure out an answer.

I DID find out, from very few sources (which is odd and I'll get into that in a second), that it's related to "Dr.Antispy", which I've never heard of it since I usually stay far from places that would have such a thing, and all my emails are business related which makes avoiding the fake and dangerous ones easy. Now this program seems fairly new and the funny part is that only 1 program has the cure to this menace. I did a search for the exact name of this malicious program and I keep running across the same page in different formats for the fix by SpyHunter.

Now it may just be me, but already having a cure to a seemingly brand new malicious program, which isn't impossible, however if you look at the fact that it's a relatively unheard of program, a "small fry" amongst the "big boy" power hitters, then some questions rise to the surface. I mean everyone else has the same thing and possibly more with their programs what does SpyHunter have to offer that no one else doesn't have if not better? So it seems to me, I don't know how right or wrong I am, that this company created this program (or is in cahoots with the malicious programs creator) so it would be the first one in town with the cure, while all the other anti-spyware companies are scrambling to find a cure while SpyHunter already has one; I know it does sound like a dubbed down villainous clich "market domination plan" of a B rated movie, but that's what this is looking like to me. I also know that with a name like "Antispyware Shield" it's easy to make sure you're a "wolf in sheep's clothing" but it does still seem odd to me that one program that is rather small has the cure while the more well known and better supported programs & companies have nothing.

Now I know more than my family, which makes me the resident "techie" (hence the call that sparked this), but I'm about just average and can stumble my way across a computer or cell phone pretty efficiently. However my knowledge in malicious programs is very limited, so I would like some insight on this thing and how to possibly fix it, and maybe some first or third hand knowledge of someone getting and successfully getting rid of it for good.

So any help would be appreciated! ^.^

Operating System:
Windows XP Pro
Software Version:
7.0
Product Name:
ZoneAlarm Internet Security Suite

Message Edited by FrossetMareritt on 10-09-2007 04:31 PM