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Thread: SPYWARE TAB DISAPPEARED!!

  1. #1
    jjimbo Guest

    Default SPYWARE TAB DISAPPEARED!!

    Ive just noticed something which is disturbing. On zass main page
    , the
    tabs on the left ,my " anti spyware / anti virus" tab has vanished! Also gone is
    my email junk filter
    box in the e mail
    protection tab! there was no warnings from zass that i had a problem. ive re installed
    zass and its ticking along as if nothing happened, causing me all this stress, how dare it !!
    can anyone advise
    please


    ***ZASS IS LIKE MY WIFE. I LOVE IT ,BUT AT TIMES IT DRIVES ME UP THE
    WALL !!***


    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: SPYWARE TAB DISAPPEARED!!

    Hi

    Just remove the ZA database and after the reboot, they should be back again. Like this way:

    Boot your computer into the Safe Mode

    Navigate to the c:\windows\internet logs folder

    Delete the backup.rdb and iamdb.rdb files in the folder

    Clean the Recycle Bin

    Reboot into the normal mode

    ZA will be just like new with no previous settings or data


    (How to get into the safe mode)

    Later on, after the ZAISS is settled in and the applications are all re-listed, then BackUp the ZA settings. This way if the database is again removed, your setting can be restored using the Restore feature.

    Oldsod
    Best regards.
    oldsod

  3. #3
    jjimbo Guest

    Default Re: SPYWARE TAB DISAPPEARED!!

    THANKS VERY
    MUCH FOR THE ADVICE OLD SOD

    ***REGRET NOT WHAT YOU HAVE DONE, BUT WHAT YOU HAVENT***

  4. #4
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: SPYWARE TAB DISAPPEARED!!

    You are welcome, jjimbo.

    Oldsod
    Best regards.
    oldsod

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