ZA notified me that Anti-vrius was off. I tried to use "click here to update now and re-activate scanning" but when I did so I get the following error "The task encountered an error". I re-installed my ZA Internet Security Suite via CD and the Anti-virus was working OK. I then updated the version and AV was again off, and I get the same error message when trying to reactivate AV. Can anyone help? Thanks. I use an ACER Asire PC and Windows XP.