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Thread: Constant scan

  1. #1
    skysan Guest

    Default Constant scan

    I have ZoneAlarm Security Suite version 7.1.078.000
    installed. I have scheduled scans setup, but my ZA wants to scan when it wants and it says that the Current Data: RAM: System MemoryAnti-Virus - In Progress right now it is up to 15 hours, 1 file scanned and no infections. When I stop the scan it stops responding and then continues to scan. The only way to stop it is to reboot.
    I returned home from travel and it was up to 200+ hours of scanning that one file with no infections.
    Can someone tell me what might be going on? I have used ZA for over 6 years now and no problems until I installed this version.
    Thanks,skysan

    Operating System:Windows Vista Home Basic
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    ferd Guest

    Default Re: Constant scan

    Do you happen to have Windows Defender running?

  3. #3
    skysan Guest

    Default Re: Constant scan

    Yes I do.

  4. #4
    ferd Guest

    Default Re: Constant scan

    Try disabling it.
    Use MSCONFIG

    Startup tab. and uncheck it.
    See if that helps.

  5. #5
    skysan Guest

    Default Re: Constant scan

    Once you made mention I went after it, but I had already canceled it. Will keep an eye on it though.I have the schedule kicking off around 0230 every night so the total time it had been running was close toit kicking off last night. I did disable it to see if it will get by it tonight.
    Thanks,
    skysan

  6. #6
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,470

    Default Re: Constant scan

    <BLOCKQUOTE><HR>skysan wrote:
    Once you made mention I went after it, but I had already canceled it. Will keep an eye on it though.I have the schedule kicking off around 0230 every night so the total time it had been running was close toit kicking off last night. I did disable it to see if it will get by it tonight.Thanks,skysan
    <HR></BLOCKQUOTE> to the Zone Alarm User Forum...This First release of ZASS 7.1.078 for Vista has a few of the same Slow Shutdown and loss of Focus problems that ZASS XP 7.0.362 had, this included Long Virus/Spyware ScansThises are know Problems that are due to Bugs in the Kaspersky AV/As engine in ZA for Vista, all of these problems have been Fixed in the ZASS forXP ..A New Beta Test cycle to fix some of those problems are in the Planing Stage right now, But they are waiting to complete the Current Beta Cycle for ZASS XP 7.0.423.000No ETA available for when that will happens but it should be soon..
    ---------------------------------------
    My Configuration:



    ZoneAlarm Security Suite version:7.1.078.000
    TrueVector version:7.1.078.000
    Driver version:7.1.078.000
    Anti-virus engine version:3
    Anti-virus signature DAT file version:20071004015000
    Anti-spyware engine version:5.0.162.0
    Anti-spyware signature DAT file version:01.200710.2575
    AntiSpam version:5.0.0.8843-------------------------------------------------ZoneAlarm Security Suite XP Beta version:7.0.423.000
    TrueVector version:7.0.423.000
    Driver version:7.0.423.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.82
    Anti-virus signature DAT file version:927562130
    Anti-spyware engine version:5.0.176.0
    Anti-spyware signature DAT file version:01.200710.2575
    AntiSpam version:5.0.6.8903
    Last edited by GeorgeV; January 6th, 2013 at 05:10 AM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #7
    zauserfornow Guest

    Default Re: Constant scan

    As I write this, I am having what appears to be the same problem with XP - (ZA 7.0.462). Windows defender was running and I have used its control panel to shut it down and (hopefully) prevent it from starting up (or doing anything else) automatically. That by itself does not seem to be enough to free up the ZA scan. It has been going on now for 9 1/2 hours and has 0 (zero) files scanned. I'm leaving it running for now on the chance someone will see this today and want more information to help figure out what is going on. I'll be away from my computer most of the day, but will check back from time-to-time to see if anyone wants more info.

  8. #8
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,470

    Default Re: Constant scan

    <BLOCKQUOTE><HR>ZaUserForNow wrote:
    As I write this, I am having what appears to be the same problem with XP - (ZA 7.0.462). Windows defender was running and I have used its control panel to shut it down and (hopefully) prevent it from starting up (or doing anything else) automatically. That by itself does not seem to be enough to free up the ZA scan. It has been going on now for 9 1/2 hours and has 0 (zero) files scanned. I'm leaving it running for now on the chance someone will see this today and want more information to help figure out what is going on. I'll be away from my computer most of the day, but will check back from time-to-time to see if anyone wants more info.
    <HR></BLOCKQUOTE>

    Welcome to the Zone Alarm User Forum..

    The Forum Trend that you Replied to deals with the VISTA version of ZASS, Here is a ZA Forum Link that Resolved the same problem with the ZASS for XP..

    Please go to the Following Trend and read thru the entire trend.. Thank you

    http://forum.zonelabs.org/zonelabs/b...ssage.id=47834---------------------------------------
    My Vista Configuration:




    ZoneAlarm Security Suite version:7.1.247.000
    TrueVector version:7.1.247.000
    Driver version:7.1.247.000
    Anti-virus engine version:3
    Anti-virus signature DAT file version:942890490
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200801.3175
    AntiSpam version:5.0.0.8843
    -----------------------------------------------------------------
    Second Computer
    Operating System: Windows Vista Home Premium
    Software Version: 7.1.247.000 (Vista)
    Product Name: ZoneAlarm Pro Beta
    Anti-spyware signature DAT file version:01.200801.3175--------------------------------------------------------
    My XP Configuration:
    ZoneAlarm Security Suite version:7.0.462.000

    TrueVector version:7.0.462.000
    Driver version:7.0.462.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.82
    Anti-virus signature DAT file version:942890490
    Anti-spyware engine version:5.0.187.0
    Anti-spyware signature DAT file version:01.200801.3175
    AntiSpam version:5.0.6.8903
    Last edited by GeorgeV; January 6th, 2013 at 05:09 AM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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