Running ZA SS 7.0.362.000
I thought I could live with vsmon, and 2 scanningprocess making my machine starve for CPU periodically but it is becoming too much of a hassle.
If I do a system backup while these 3 processes are running, it takes 3 hours. If I stop them, the backup takes 15 minutes. The Internet is shut off and the only application running on the system is the backup. I monitor process CPU usage and these 3 are using 90 - 100 %. This is not acceptable.
Another problem is that I cannot always stop them by shutting down ZA. Sometimes I have to re-boot and stop ZA to stop the 3 processes. They can never be 'Kill'ed.
ZA needs to do one or more of several things that will help.
1) Lower the dispatch priority of these processes.
2) Give me configuration to control their operation.
3) Allow me to kill them if they don't stop when ZA it terminated.
I read sticky topic 'cpu hogging'. No help there.
I did submit the problem to Tech Support. This issue is found in lots of other tech forums on the Internet so I am not the only one with the problem.
Operating System:Windows 2000 Pro
Product Name:ZoneAlarm Internet Security Suite